Starbucks Barista, Part Time

Reports To

Manager, Starbucks.

Mission

To create an environment that inspires a passion for student success.

Desired Results of the Position

Provide exceptional hospitality service to students, college employees and the campus community. Engaged team member that inspires all to deliver and model excellent work. Ensure efficient Café operation with active, effective communication.

Nature and Scope

The Part Time Student Barista is responsible for modeling and acting in accordance with Starbucks and the Algonquin Students’ Association guiding principles while providing legendary service to all customers. In this position you will be part of a team responsible for creating a positive Starbucks experience for our customers while providing prompt service, quality beverages and products, and maintaining a clean, safe and comfortable store environment.

Job Duties

Deliver legendary customer service. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standards set by full time Barista Lead, Assistant Manager and/or Starbucks Manager. Participates in all partners training. Contributes to a positive work environment. Consistent compliance of Starbucks Food Safety and Coffeehouse audit standards. Completes all required legislated workplace health and safety training. Know how to operate all equipment properly and respectfully. Participates in all Starbucks customer service programs. Follows Student Association & Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all POS and Starbucks card reader procedures, as trained. Acts with integrity, respect and honesty. Implements ‘FIFO’ rules for food and beverage products. Knowledge and participation of store promotions. Available to work a minimum of two shifts per week. Maintains regular and consistent attendance and punctuality. Adhere to all dress code rules. General duties as assigned.

Core Competencies

Customer Focus

Communication Coaching and Mentoring Teamwork Time Management Enthusiastic

Desired Skills and Qualifications

Hospitality and customer service experience is an asset. Ability to understand and carry out oral and/or written instructions and request clarification when needed. Ability to learn quickly. Ability to work in a team. Strong interpersonal skills. Maintain effective working relationships with managers and other employees. Ability to perform and sustain physical activity for extended periods of time. Willing to work non-traditional shifts.

OWHAS (training provided)

WHMIS (training provided) Barista Certification (training provided) CPR and First Aid Certificate (preferred)

Work Conditions

Work in a hospitality service setting, with exposure to extreme temperatures. Manual dexterity is required to use a tablet, oven, brewer, Mastrena machines, and other equipment. Ability to lift 40lbs required. Fast-paced environment.

Compensation

Salary $17.60 per hour. Work week will be flexible with some weeks being more hours and some being less. 4% vacation pay per pay period.