Scribendi is seeking a Marketing Communications Lead to own and drive our external communications strategy across content, campaigns, and digital channels. Working closely with cross-functional partners, this role shapes clear, compelling messaging that cuts through a highly competitive and rapidly evolving landscape, strengthens our brand narrative, and supports pipeline growth.

This is an opportunity to make a visible, strategic impact, take end-to-end ownership of key initiatives, and help position Scribendi boldly alongside emerging competitors and AI-driven alternatives as we continue to grow as a dynamic e-commerce organization.

This posting is for an existing vacancy.

What you will do

• Own brand voice across all external, customer-facing channel.
• Execute day-to-day marketing communications across social, email, community, and campaign channels
• Translate content and strategy into clear, channel-ready messaging and formats
• Manage the communications calendar, publishing cadence, and campaign execution
• Lead PR, influencer, affiliate, and partner communications initiatives
• Support product launches and announcements with coordinated multichannel messaging
• Collaborate closely with Content, Growth, Product, and Leadership teams to ensure message alignment
• Test and refine messaging, formats, and narratives using performance insights
• Track and report on core communications metrics to inform ongoing improvements

Requirements

• A degree or postgraduate certificate in marketing, communications, journalism, business, or a related field

• 4–7 years of experience in marketing communications, brand management, content distribution, or a related role.

• Proven experience owning a brand voice and ensuring consistency across channels and campaigns

• Strong writing, editing, and storytelling skills, with the ability to adapt messaging for different audiences and formats

• Experience executing direct customer communications across social, email, and community channels

• Comfortable translating strategic messaging into clear, channel-ready execution

• Comfortable representing a brand on camera (webinars, interviews, short-form video)

• Highly organized, strong planning and project management skills, and the ability to manage multiple priorities

• Data informed, with experience using performance insights to refine messaging and communications execution

• Confident collaborating cross-functionally with Content, Growth, Product, and Leadership teams

• Proactive, accountable, and comfortable operating in a fast-moving environment

• Experience with PR, earned media, influencer, affiliate, or partner communications

• Familiarity with tools such as HubSpot, Google Analytics, WordPress, Figma, and Adobe Creative Suite

About the Company

Scribendi is a global leader in academic and professional editing, helping researchers and professionals communicate complex ideas with clarity and impact. Since 1997, we've worked with clients across disciplines to support meaningful research and thought leadership. We act as thinking partners in the academic process, offering critical feedback, intellectual engagement, and expert insight to elevate our clients' work. In 2018, Scribendi launched Scribendi.ai, our AI and machine-learning brand, to develop tools to improve our customer experience and enhance the skills of our human editors.

In 2023, Scribendi was acquired by the Japanese corporation M3, Inc. via its subsidiary Edanz. Since 1995, Edanz and its team of expert editors and research consultants have helped thousands of researchers all over the world publish successfully in international journals.

Together, Scribendi and Edanz serve a global network of researchers, institutions, and organizations that value credibility, clarity, and academic expertise.

While Scribendi uses AI-enabled tools to help screen and assess applicants, all hiring and interview decisions are ultimately made by human reviewers. Scribendi is committed to equal opportunity employment. If you require accommodation during the recruitment and selection process, please let us know.

Salary: 60,000-70,000 CAD per year