Job Role & Profile: B2B Sales Customer Expert I

Advertised as : Ads Sales Representative

Location: Toronto Office (Eglinton East or The Well, DT Toronto)- Hybrid Reports to: B2B Sales Supervisor Contract: Regular, Full-time Grade: High School Diploma / Degree Travel Requirements: No For existing vacancy: Yes

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision-making skills

Progressive work environment- If you have skills to prove we have all ladders for you to grow Flexible - We believe in results Innovative - All ideas matter Inclusive - Everyone is Included and everyone wins

About the job

As a Sales Representative you will be responsible for prospecting, acquiring, and managing advertising clients across various platforms and channels. This role requires a dynamic and motivated individual with a strong sales background, a deep understanding of digital advertising, and the ability to build and nurture client relationships. The successful candidate will play a pivotal role in driving revenue, maximizing client satisfaction, and contributing to the overall success of our advertising business.

Annual Base Salary at CAD $40,000 with earning potential from 5-30% based on maximizing bonus and in-year increments.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Prospecting and Lead Generation

Identify and target potential advertising clients through market research, networking, and outreach efforts. Develop and implement effective outbound sales strategies to generate new leads and opportunities Utilize multiple channels, including email, phone calls, social media, and industry events, to engage with prospects and initiate sales conversations.

Sales Pitch and Presentation

Conduct thorough needs assessments to understand clients' advertising objectives, target audiences, and budget constraints. Create compelling sales pitches and presentations tailored to each client's needs and objectives. Effectively communicate the value proposition of our advertising solutions and services to prospective clients, highlighting key features, benefits, and success stories.

Client Relationship Management

Build and maintain strong relationships with advertising clients, serving as their primary point of contact for all sales-related inquiries and activities. Collaborate with clients to develop customized advertising campaigns and strategies that align with their goals and objectives. Monitor campaign performance and provide regular updates to clients, offering insights and recommendations for optimization and improvement.

Revenue Growth and Account Expansion

Meet and exceed sales targets and revenue goals by consistently acquiring new clients and maximizing existing account value. Identify opportunities for upselling, cross-selling, and additional revenue streams within existing client accounts.

Job Requirements

Bachelor's degree in Business Administration, Marketing, or a related field. Proven track record of success in outbound sales, preferably in the digital advertising industry. In-depth understanding of digital advertising platforms, technologies, and trends. Strong communication and presentation skills, with the ability to articulate complex concepts in a clear and compelling manner. Excellent negotiation and closing skills, with a focus on driving results and exceeding targets. Experience using CRM software (e.g., Salesforce, HubSpot) and proficiency in Microsoft Office suite. Ability to work independently as well as collaboratively in a fast-paced, dynamic environment

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business. Robust career path with a full development plan and the opportunity to grow in the organization. Paid 4 weeks training, 2 weeks leave. Continuous learning through progressive training that is specific to your tenure and skills.

Competitive salary with incentive programs

Positive and supportive environment Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Schedule

Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.

Location

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton & The Well, Downtown Toronto On-site, then will transition to hybrid after 3 months.

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are used to assist our recruitment team in evaluating job-related qualifications and do not replace human judgment or decision-making. Employment decisions are not made solely by automated systems. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs.