Volunteer Placement – Neurofeedback Marketing

About NuVista Mental Health

NuVista Mental Health is a national network of mental health clinics serving communities across Canada. With locations from coast to coast and a growing portfolio of specialized sub-brands, NuVista is committed to accessible, evidence-based, and patient-centered care.

As part of our continued growth, NuVista is pleased to offer volunteer opportunities for students and emerging professionals interested in gaining experience within a professional mental health organization.

The Opportunity

NuVista Mental Health is seeking a Volunteer or Student to support neurofeedback marketing and engagement initiatives for our Ottawa clinic.

This opportunity is ideal for students pursuing education or seeking careers in marketing, social media content creation, communications, digital design, graphic design, healthcare marketing, or related fields who are seeking practical experience in an organizational setting related to mental health services.

The individual will contribute to a variety of administrative, organizational, marketing, content creation, and project-based initiatives while gaining exposure to the day-to-day operations of a growing national mental health organization and specialized neurofeedback program.

This placement is intended to provide meaningful experiential learning in a professional environment and may support students seeking volunteer or organizational experience hours for graduate or professional program applications.

This Role May Include

Administrative and Organizational Support

• Collaborating with the Neurofeedback Operations Manager and Marketing team to support Ottawa neurofeedback engagement initiatives
• Supporting content planning, workflow organization, and administrative coordination related to neurofeedback marketing
• Creating clean infographics, educational graphics, and social media materials using Canva or similar tools
• Developing informational and personable content for posts, reels, and short-form videos
• Completing market research and collecting post engagement data to support social media growth and operational/marketing initiatives
• Undertakingadditionalnon-clinical support duties as needed

Learning and Professional Exposure

• Gaining insight into the operations and marketing needs of a professional mental health organization
• Developing content creation, communication, digital design, and marketing coordination skills
• Learning about professional standards, confidentiality, and ethical conduct in healthcare marketing environments
• Working collaboratively with clinical, operational, and marketing team members on neurofeedback engagement initiatives

Important Notes

To maintain professional, ethical, and brand standards

• This is a non-clinical volunteer position 
• Volunteers will notprovideprofessional advice or opinions to clients, prospective clients, or members of the public 
• Volunteers will not independently access, collect, share, or handle sensitive client information without authorization and supervision 
• Volunteers will not create, publish, or respond to public-facing content on behalf ofNuVistawithout review and approval from the Neurofeedback Operations Manager and/or Marketing Team
• All content must align withNuVista’sbranding, privacy standards, professional expectations, and approved messaging
• Volunteers must not use client stories, testimonials, photos, videos, oridentifyingdetails unless formally approved through theappropriate consentand internal review process 
• Neurofeedback-related content must remain educational and informational and should not make guarantees, clinical claims, or promises about neurofeedback training outcomes 
• This role does not involve activities requiring professional licensure or certification

Qualifications

We welcome applications from students or emerging professionals with an interest in marketing, communications, social media content creation, digital design, graphic design, healthcare marketing, or organizational operations.

Preference may be given to candidates who demonstrate

• Strong communication, organization, and content planning skills

• Professionalism, maturity, creativity, and attention to detail

• Interest in marketing, social media content creation, digital design, graphic design, or healthcare communications

• Ability tomaintainconfidentiality and professionalism

• Comfort working independently and collaboratively with operations and marketing teams

• Proficiencywith Canva, Microsoft Office, and virtual communication platforms; digital or graphic design experience is an asset

• Experiencefilming and editing social media videos/reels,creating clean infographics, social media posts,reels, personable videos,or engagement reports considered an asset

Position Structure

• Volunteer placement
• Approximately5-8hours per week
• Flexible scheduling based on organizational needs and volunteer availability

Successful applicants will be required to complete

• a confidentiality agreement
• onboarding and orientation requirements
• a Criminal Record Check and/or Vulnerable Sector Check

What You’ll Gain

• Meaningful experience within a national mental health organization
• Exposure to healthcare operations and project-based work
• Mentorshipwithin a professional environment
• Opportunities to strengthen administrative, organizational, and communication skills
• Experience relevant to future graduate or professional program applications 

We look forward to the possibility of you joining our team as a valued volunteer.