Sommaire de la Position :

Ramasser et livrer des colis de façon courtoise et efficace dans le secteur attribué; vérifier chaque envoi pour voir s'il respecte les modalités de service de Federal Express Canada et assumer des fonctions complémentaires de service à la clientèle.

This is an interview position.

GENERAL SUMMARY
To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

CONNAISSANCES, APTITUDES ET COMPETENCES REQUISES

Diplôme d'études secondaires / équivalent scolaire

Posséder un permis de conduire valide et un bon dossier de conduite

Capacité de soulever 70 lb et de manœuvrer tout colis pesant jusqu'à 150 lb avec l'équipement approprié

Une (1) année d'expérience professionnelle axée sur le client, de préférence

Atteindre le seuil minimal pour la formation obligatoire en évaluation préalable à la conduite

Avoir une connaissance des opérations de Federal Express Canada et de la réglementation des douanes canadiennes, un atout

Bonnes aptitudes interpersonnelles et de communication

Bonne gestion du temps et sens de l'organisation

Excellentes compétences en service à la clientèle

Capacité à effectuer plusieurs tâches à la fois, à gérer le stress et à travailler dans un environnement soumis à des pressions élevées

Etre flexible et de travailler selon des horaires différents et des congés en fonction des besoins de l'entreprise

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs

GRADE: 82

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.