Inbound Call Centre Representative **Location:**Regina, SK

Directors' Choice is seeking dedicated and detail-orientedCall Centre****Representativesto join our rapidly growing team. In this vital role, you'll handle calls for a large number of Funeral Home accounts, with high levels of empathy and compassion.This is an in-office position.

We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.

Key Responsibilities:

• Professionally manage a high volume ofincoming calls, greeting callers with a polite and pleasant demeanor. -Accurately gather and relay essential information, ensuring all message details are thorough and precise. -Verify and meticulously enter informationinto our system, providing clients with confidence that their issues will be effectively communicated.

Qualifications:

• Awelcoming voiceand an upbeat, professional tone. -**Strong command of the English language,**including excellent spelling and grammar.
• Proficiency in aWindows-based computer environment. -Exceptionaltyping skills -Excellent attendance record.
• Minimum of a High School Diploma or GED and be 18 years of age.

**No prior experience is required;**we provide comprehensive training in a positive, team-focused environment designed for your success.

Compensation and Benefits:$17/hr with a comprehensive benefits package for our full-time employees including medical, dental, vision, paid time off, and a RRSP with company matching (waiting period may apply).

Shifts:

• Full-Time - 40 hours
  • Monday, Tuesday, Friday 12pm-9pm, Thursday 12pm-7pm, and Saturday 3pm-1am CST (Sunday/Wednesday Off)
• You must be available to work evenings, a weekend shift, and holidays
• Training starts on March 30th for three weeks, Monday-Friday 8am-4pm

Directors' Choice is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.