Role: Responsible for the installation and maintenance of communications hardware and networks in retail environments. These networks are comprised of data, POS and PC systems in commercial spaces.

Responsibilities and Duties:

• Interpret and manage work orders, drawings and specifications.
• Perform site inspections.
• Assemble and set up all tools, materials and equipment.
• Test computers peripherals, hardware and software to ensure that they are working properly.
• Install network and peripheral hardware (servers, switches, RF, POS, wireless, printers)
• Test, review and troubleshooting of installed systems.
• Travel to customer sites across assigned geographic work areas to perform the work.
• Perform work on both day/night shifts.
• Operate EWP (Elevated work platform - Scissors or Boom/bucket lift) (will train/certify as required)
• Install cable supports (if required)
• Install, fish, dress, cross connect and terminate Unshielded Twisted Pair (UTP), co-axial and fibre optic cable.
• Provide work log and reports.
• Liaise with customers, store managers, and employees to explain, coordinate and schedule hardware installations.

Occupational Requirements:

Technical Requirements:

• Network/POS/PC experience preferred.
• Network infrastructure Cabling experience in a commercial/industrial environment (Cat5E, cat6, Cat6A, FiberMM, CO-AX).
• Working experience with retail communications networks, POS and PC systems an asset
• Experience in installing various types of network infrastructure equipment (switches, routers, servers, DSL modems, wireless switches and access points, cameras, security systems, network addressing)
• Experience in troubleshooting cabling, hardware and network related issues in the field
• Able to operate hand and power tools.
• Proficient computer skills and solid knowledge of computer networking
• Must possess a valid and unexpired Class 5 driver's licence, and the ability to produce a clean driver's abstract upon hire and periodically throughout employment.
• Must have valid and current Fall Protection/Working at Heights (Ontario) and Elevated Work Platform certification.
• Must have own vehicle and be able to drive to and from jobs independently.
• Must have knowledge of basic computer skills and be able to demonstrate good writing skills.
• Knowledge of Microsoft office tools (Microsoft Office, Excel, and Outlook, Teams etc)

Personal Requirements:

• Ability and willingness to perform revolving day/night shifts, weekends/on-call, call-backs and overtime
• Strong verbal, written and interpersonal skills.
• Ability to work independently and/or in a team.
• Ability and willingness to perform extensive travel throughout assigned geographic region (possibly across Canada)
• Ability to lift and carry 50 lbs.
• Hand tools