Company: CLIC

Department: EMT

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: This role operates in English.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

The Risk & Control Manager role is responsible for monitoring and testing the design and operating effectiveness of all operational controls within CLIC Operations and across all lines of business within CLIC. This role is responsible for making recommendations on improving processes and controls to mitigate risks associated with ongoing operations and strategic initiatives and ensuring the operating effectiveness of the processes and controls through continuous monitoring and testing. This role will work closely with stakeholders across the group of companies at various levels of management to ensure that CLIC Operational risk is appropriately managed.

How You Will Create Impact

• Evaluate the adequacy of control design within the business processes.
• Test and document the effectiveness of controls; identify process weaknesses; and assist the business areas in developing plans to remediate identified weaknesses.
• Challenge current structures and testing mechanisms. Conduct meaningful analysis to identify key trends, gaps and risk. Consult with business partners and stakeholders to inform outcomes.
• Review and document business processes and data flows; assess impacts in a timely manner when changes to these processes and data flows are made.
• Liaise with stakeholders to construct reporting metrics and measurements that align with department needs and strategies.
• Clearly communicate and gain commitment to risk governance initiatives through effective change management and change leadership.
• Manages team performance, provides coaching and mentorship and opportunities for career development.
• Sets clear performance metrics with team.

How You Will Succeed

• You have an innovative mindset to improve operational risk and ability to influence change, with a focus on collaboration and alignment with department needs and strategies.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.

To Join Our Team

• You have 5 + years of risk management experience in operational risk and controls, preferably gained through working in risk management, consulting role in financial industry or insurance industry, audit, compliance.
• You have people leadership experience managing and coaching team members, providing regular feedback and supporting professional development.
• You have led the planning and execution of audit projects in the past.
• CPA designation is considered to be an asset.
• You have strong working knowledge of audit methodologies, control frameworks and risk management techniques
• You have risk strategy development & execution experience.

What You Need To Know

• You will travel occasionally.
• You will be subject to a background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $91,058 - $141,058+

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.