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Student Intern - IT Operations & ServiceNow
Student Intern - IT Operations & ServiceNow
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Top Benefits
About the role
Student InternshipOpportunity– IT Operations & ServiceNow Reconciliation Application Deadline: March 26, 2026
**Location:**Canada - Remote
**Duration:**4 Months
**Start Date:**April 1, 2026
Rate:$25/hr + 4% of vacation pay
**Department:**IT Operations
Are you a student or new graduate with a passion for technology and an eye for detail? Or do you know someone to share this opportunity with to join our IT Operations team for a hands-on, 4-month internship where you’ll gain real-world experience working with enterprise tools like ServiceNow (SNOW), while contributing to internal initiatives.
Key Responsibilities
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Set up and reconcile Managed Service Provider (MSP) orders and customer service contracts as entitlements in ServiceNow (SNOW)
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Ensure alignment between active MSP orders, actual deployments, usage per customer and corresponding invoices by validating what’s in the contract
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Document and update relevant data within the SNOW Configuration Management Database (CMDB)
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Track data and compare to entitlement levels to be able to bill customers with accurate time
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Assist in enhancing SNOW's integration with Finance for improved billing accuracy (including time, overage, usage, and SPLA reporting) and provide Finance monthly usage report
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Support the development of reporting dashboards such as Top X and Customer Success Management (CSM) dashboards in SNOW
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Adjust NetSuite order setup to match SNOW entitlement
WhatWe’reLooking For
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Currently enrolled in a post-secondary program or recent graduate,who has extensive data handling and excel****experience, ideally in Computer Science, Information Technology, or a related technical field
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Strong attention to detail and organizational skills
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Familiarity with ServiceNow or other ITSM tools is an asset
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Interest in IT service management, operations, and enterprise systems
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Proactive, eager to learn, and comfortable working both independently and collaboratively
Why Join Us?
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Gain meaningful experience with a leading IT platform
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Work alongside experienced professionals in a supportive environment
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Develop skills in data reconciliation, systems management, and financial reporting processes
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Opportunity to impact key IT operations projects
We're dedicated to ensuring each member feels a sense of belonging, safety, and respect. At Carbon60, OpsGuru, C60 Digital, your unique voice is heard and embraced, and you meaningfully contribute to decision-making and the organization's growth. We are committed to equitable employee experience, opportunity, and support. If you require accommodation or support during the recruitment process, please email us at careers@carbon60.com
We thank all applicants for their interest in this exciting opportunity. Only candidates that meet the qualifications will be contacted for an interview.Application Deadline: March 26, 2026
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About Carbon60
With ambitious people at our heart, we’re driven by our ability to facilitate positive change. Connecting engineering specialists with the right talent, we go the extra mile to create bespoke solutions and powerful collaborations that support and accelerate the ever-evolving engineering industry, today and tomorrow.
Carbon60 is powered by Impellam, a connected group providing global workforce and specialist recruitment solutions. To learn more about Impellam Group, visit: www.impellam.com.