SUMMARY

The Catering Transport Dispatcher is responsible for coordinating daily transportation and catering operations to ensure safe, efficient, and on-time service delivery. This role serves as the central point of communication between drivers, operations teams, and airline personnel, ensuring all flight activities are properly scheduled, tracked, and executed. The Catering Transport Dispatcher supports operational planning, monitors real-time activity, and ensures compliance with company, customer, and regulatory requirements in a fast-paced, time-sensitive environment.

RESPONSIBILITIES

• Coordinate and monitor daily transportation operations to support flight schedules and service requirements
• Serve as the primary point of contact for drivers, operations teams, and airline personnel
• Maintain real-time communication with drivers to ensure timely arrivals, departures, and returns to base
• Conduct pre-shift briefings to communicate operational updates, safety expectations, and priorities
• Review prior shift communications and ensure all outstanding issues are addressed
• Track and report attendance issues including late arrivals, early departures, and absences
• Update flight schedules, timing changes, gate assignments, and operational details in tracking systems
• Ensure all operational records, logs, and reports are completed accurately and in a timely manner
• Monitor driver activity to ensure compliance with schedules, break requirements, and operational expectations
• Coordinate staffing and equipment assignments to meet operational demands
• Communicate all operational disruptions or irregularities to leadership and airline partners in real time
• Ensure all required documentation, logs, and compliance records are completed and maintained
• Support cross-functional operations, including assisting with warehouse or catering tasks as needed
• Monitor equipment readiness, including cleanliness, fuel levels, and overall condition
• Promote a safe, efficient, and compliant work environment
• Perform any additional duties as assigned

QUALIFICATIONS

• 18 years of age or older

• Must be legally authorized to work in the country of employment

• Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)

• Communicate effectively in English (reading, writing, speaking)

• 1–3 years of administrative, dispatch, or coordination experience preferred

• Proficiency in Microsoft Office, including Word, Excel, and Outlook

• Strong communication and organizational skills with the ability to multitask in a fast-paced environment

• Ability to work under pressure and meet strict deadlines

• Strong attention to detail and problem-solving skills

• Ability to work independently and as part of a team

• Valid driver’s license with an acceptable driving record

• Ability to obtain and maintain required airport and security clearances

• Ability to obtain necessary airport vehicle operator permits

• Ability to lift, push, and pull up to 70 pounds on a regular basis

• Ability to work varying schedules, including nights, weekends, holidays, and on-call as needed

• Ability to complete required airline and company training programs

• Pass a background check and drug screen

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

Compensation:

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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