Join our team!

Pacific Coastal Airlines is seeking a permanent full time Licensed Flight Dispatcher to be based at our based out of the South Terminal building at the Vancouver International Airport in Richmond. We are seeking a candidate who is looking to join our dynamic and growing team!

Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations, and beautiful communities in the province of British Columbia and South Alberta.

Reporting to the Manager, Flight Dispatch and working out of the Vancouver Dispatch Centre, the successful candidate will create and execute operational flight plans and coordinate logistical details according to standard company operating procedures to ensure safe, efficient and economical flight operations. The Licensed Flight Dispatcher plays an integral role in the operational control structure at Pacific Coastal Airlines.

KEY RESPONSIBILITIES:

• Ensure that flights are safely and efficiently planned and monitored in accordance with established standards and regulations
• Maintain a log of information exchanges with respect to all flights operated under his/her authority
• Continuously monitor weather conditions; provide route/weather analysis to Flight and Ground Crew as required
• Respond to all emergency situations in a timely and professional manner in accordance with procedures outlined in the Emergency Response Manual
• Generate flight plans and issue flight forecasts as required
• Closely monitor all flights in order to maintain an up-to-date flight watch over all flights operating within the designated dispatch areas
• Advise the Director, Crew and Operations Planning of any abnormal incidents involving flights, whether airborne or on the ground, including activating of overdue/missing aircraft, or incident/accident procedures
• Immediately inform Manager, Flight Dispatch of conditions present or anticipated which may cause delays or disruptions to the on-time performance of Company Flights
• Delay and/or cancel flights when deemed necessary or advisable for operational reasons
• Ensure that all essential information is forwarded to the Captain in a timely manner to ensure a safe and efficient flight
• Liaise with Crew Planning/Crew Scheduling regarding crew levels and flight disruptions
• Provide on-job-training to new Dispatch employees
• Conduct thorough and professional Flight Crew briefings

QUALIFICATIONS:
Education & Experience

• 21+ years old, in accordance with Canadian Aviation Regulations
• Transport Canada Dispatch exams successfully completed (FDMET, FDOPS)
• Radiotelephone Operator's Restricted Certificate is an asset
• Previous experience as a licensed dispatcher in the aviation industry

Skills, Knowledge & Abilities

• Knowledge of serviceability of airports, airways and navigational facilities
• Excellent organizational, time management and multi-tasking skills
• Strong computer skills (Web, Excel, Word, FliteStar)
• Effective and efficient decision making, particularly when under pressure
• Ability to remain calm in challenging/uncomfortable situations
• Familiar with all NOTAMS applicable to the operation
• Able to apply applicable regulations (i.e. Canadian Aviation Regulations) and standards (i.e. Commercial Air Service Standards)

Why Pacific Coastal Airlines?

Company Culture: We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture.

Health Benefits: We offer a standard benefits package for permanent employees consisting of extended health, dental, vision, travel medical, life insurance, Accidental Death and Dismemberment, Short Term Disability, Long Term Disability, an employee and family assistance program, paid sick days, and paid personal emergency days.

Travel Benefits: We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, WestJet, Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines and more. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.

Employee Programs: We have employee recognition and reward programs, a milestone service recognition program and employee appreciation events throughout the year.

Apply today!

Pacific Coastal Airlines is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability or any other identifying characteristic.