Posting Id

3306

Department

Corporate and Financial Services

Division

Information Technology

Section

Application Services

Job Grade

Contract SEA Grade 06

Rate of Pay

$46.18 - $54.33 Hourly

Job Type

Temporary Full Time- Contract

Contract Length/End Date

1 year

Replacement/New Position

New Vacancy

Posting Type

Internal and External

Posting Date

03/23/2026

Application Deadline

04/06/2026

##Position Summary

As a member of the Application Services team, the Applications Analyst is responsible for the implementation, operation, support and maintenance of a number of enterprise business applications. The Application Analyst works collaboratively with business users as part of a cross-functional project team to optimally configure and deliver new application services as well as providing timely end user support on an ad hoc basis.

##Key Duties and Responsibilities

Primary responsibilities of this role include, but are not limited to:

• Provide technical expertise and carry out assigned tasks during the implementation or upgrade of enterprise business systems
• Contribute to successful completion of project deliverables by working collaboratively within a cross-functional project team comprised of business users, vendors, and IT staff
• Provide end user technical support for a variety of the City’s enterprise business systems
• Liaise with business users, vendors, and other IT staff to troubleshoot technical issues and ensure they are resolved in a timely manner
• Define, document, and maintain guidelines and standard operating procedures related to the support of enterprise business systems
• Create reports and perform other data management tasks as needed
• Ensure compliance with established change management processes for the deployment of software patches, upgrades, or enhancements to the production environment
• On-call/standby evenings and weekends are required – must be available to work evenings, flex shifts, extended hours and statutory holidays when required
• Must be willing and able to transport yourself to City work sites as required (mileage compensated).

##Education and Experience

• University degree in computer science or a related discipline

• Microsoft developer certifications (MCITP, MCPD, MCSD, etc.) would be considered an asset

  ITIL or PMP designation would be considered an asset

• 3 years of progressive work experience providing application and system administration support

##Required Skills/Knowledge

• Proficient with a variety of programming languages and development platforms including Microsoft .NET Framework, C#, ASP.NET, Visual Basic, PHP, Java, JavaScript, TypeScript
• Exceptional database skills with Oracle PL/SQL and Microsoft T-SQL
• Demonstrated experience with reporting technologies such as Microsoft SQL Server Reporting Services (SSRS) and Crystal Reports
• Working knowledge of server and network infrastructure, operating systems, and mobile technologies
• Highly developed analytical, troubleshooting and problem solving skills with a keen attention to detail
• Excellent interpersonal skills with a strong commitment to providing exceptional and timely customer service
• Excellent written and oral communication skills with a proven ability to elicit requirements and translate complex technical concepts into understandable terms tailored to the audience
• Ability to work effectively and collaboratively in a team environment while also working well independently as required
• Excellent time management and organizational skills adept at effectively dealing with multiple competing priorities while consistently meeting deadlines
• Knowledge of current and emerging technologies with ability to evaluate and recommend new technologies for introduction into a complex IT environment
• Proven experience with web portal technologies such as Microsoft SharePoint and IBM WebSphere Portal
• Working knowledge of any of the following packaged applications would be an asset: ESRI ArcGIS, Firehouse, EnerGov, ACR, IBM Maximo

##Leadership Competencies

• Demonstrates personal leadership

• Builds people and culture

• Cultivates open communication

• Shapes the future

• Navigates and leads through complexity and change

Attention Internal Candidates:All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on theCity’s Careers Page**.**

We thank all candidates for their interest, however, only those under consideration will be contacted.

The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.