Department Manager Jobs in Saint-Jérôme, Quebec, Canada
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Saint-Jérôme, Quebec, Canada
Department Manager Tools/Hardware
Top Benefits
About the role
Job Description
Department Managers play a key leadership role in driving sales performance and operational excellence within their assigned area. They are responsible for leading a team of associates, executing strategic merchandising plans, managing inventory, and ensuring an exceptional customer experience. This role combines hands-on retail expertise with people leadership to foster a high-performing, customer-focused environment. Department Managers are also responsible for maximizing profitability and protecting company assets through inventory control, loss prevention, operational efficiency, and ensuring compliance with company policies and procedures.
Responsibilities
Lead the department by setting the example in safety, customer service, and visual merchandising standards. Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets. Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed. Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities. Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture. Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.
Qualifications
Proven ability to lead and motivate a team in a fast-paced retail setting. Strong organizational and problem-solving skills with the ability to manage shifting priorities. Demonstrates a passion for customer service and a commitment to achieving sales goals. Previous experience in retail sales and team supervision is preferred. Product knowledge within the department is considered an asset. Ability to lift up to 55 lbs and stand for extended periods. CSA-approved steel-toed footwear is required while on shift. Career progression opportunities include advancement to Assistant Manager roles.
What We Offer
Wellness Program Employee and Family Assistance Plan Employee Discounts Medical, Dental, Vision, RRSP Matching, and PTO benefits Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization
About Us
Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.
About The Team
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing
Not the right fit? Search for Department Manager Tools/Hardware jobs in Halifax, Nova Scotia, Canada
About Kent Building Supplies
Your Future with Kent starts here!
Do you enjoy working as part of a team? From cashiers to store managers to marketing and purchasing, there are a wide variety of careers available. Whether you have years of experience or are just starting out, whether you want to progress on your current career path or try something completely new; we provide the training and opportunities to help turn your career goals into a reality. If you have a positive attitude and passion for home improvement, then apply today. We’re waiting to hear from you!
About Kent Building Supplies: Kent has 49 retail locations and employs over 3,700 associates in communities across New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland and Labrador.
With 3 sizes of retail stores, 1 contractor supply store, truss plants, distribution centres and a head office, you will be sure to find a career right for you!
Our Head Office - From Human Resources to Marketing to Purchasing, see if you have what it takes to join the talented team of professionals at our Head Office.
Our Stores - If you enjoy working with the public and are seeking a challenging, fast-paced work environment, one of the Kent retail locations may be right for you. We have a wide range of part-time, full-time and management positions.
Our Distribution Centre - Get involved behind the scenes! Our Distribution Centre needs energetic individuals like you to keep stock moving smoothly from our vendors to the store shelves for our customers.