Working Title: Receptionist

Job Class: Office and Administrative Specialist Senior

Agency: Administrative Hearings

Job ID: 95518

Location: St. Paul Telework Eligible: No Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: Open to all qualified job seekers Date Posted: 07/15/2026 Closing Date: 07/28/2026 Hiring Agency/Seniority Unit: Administrative Hearings/Administrative Hearings-AFSCME Division/Unit: Court of Admin. Hearings/Security & Front Desk Services Work Shift/Work Hours: Day Shift Days of Work: Monday - Friday Travel Required: No Salary Range: $22.62 - $30.62/hourly; $47,231 - $63,935/annually Classified Status: Classified Bargaining Unit/Union: 206 - Clerical/AFSCME FLSA Status: Nonexempt Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is not telework eligible; applicants must report to CAH’s St. Paul office five (5) days per week.

The Court of Administrative Hearings (CAH) is seeking to hire up to two (2) Receptionists in our St. Paul office. CAH is the largest of three Executive Branch Courts with over seventy full-time employees located in St. Paul and Duluth. CAH hears cases involving 200 unique areas of administrative law and serves as Minnesota’s workers' compensation trial court. CAH renders justice through fair, timely, and impartial hearings and by providing high-quality dispute resolution services.

This position provides high-quality professional, pleasant, and courteous services to diverse CAH clientele, including both external and internal customers, via telephone and in-person. This position directly assists court clientele by providing information on proceedings pending before CAH. This position also supports access to CAH's secure courtroom area and provides limited onsite technical assistance in the courtrooms. This position's work involves managing the print queues and delivering mail and packages in an efficient manner to individual judges and/or staff to ensure documents are processed timely.

Job Duties Include But Are Not Limited To

Providing exceptional customer service and accurate responses to telephone and in-person inquiries. Retrieving and processing office-wide mail. Maintaining hearing and conference rooms. Providing on-site technical assistance in courtrooms. Maintaining office supplies.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Data entry skills sufficient to create database records and update entries in a timely manner. Customer service skills sufficient to respectfully engage with clients, coworkers, and customers while handling difficult or complex problems and resolving escalated complaints or disputes. Data entry skills sufficient to receive and review source documents, compare documents to database information, and edit documents. Skilled in document and records management sufficient to maintain electronic or paper files for efficient organization and retrieval of information.

Preferred Qualifications

Receptionist experience. Knowledge of Microsoft Word and Excel, and C-Track case management system. Ability to quickly learn new software. Strong organizational and planning skills to meet timelines with limited supervision. High level of initiative, effort, and commitment to completing assignments efficiently.

Physical Requirements

Ability to work in a seated or standing position for extended periods of time. Move and/or transport items weighing up to 20 pounds on a regular basis.

Additional Requirements

It is the policy of the Court of Administrative Hearings that all employees submit to a background investigation prior to employment. The background check may consist of the following components:

SEMA4 Records Check (applies to current and past state employees only)

Criminal History Check Employment Reference Check Court Records Check Education Verification

How To Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Tara Hengtgen at hr.cah@state.mn.us or 651-361-7914.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Tara Hengtgen at hr.cah@state.mn.us.

About The Court Of Administrative Hearings

CAH is the largest of three Executive Branch Courts with over seventy full-time employees located in St. Paul and Duluth. CAH hears cases involving 200 unique areas of administrative law and serves as Minnesota’s workers' compensation trial court. CAH renders justice through fair, timely, and impartial hearings and by providing high-quality dispute resolution services.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

A sense of purpose in their work

Connection with their coworkers and communities Opportunities for personal and professional growth

Benefits

Your benefits may include

Paid vacation and sick leave

12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes Care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support To Help You Reach Your Career Goals

Training, classes, and professional development. Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) For Work/life Support

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.