It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. To learn how Avid powers greater creators or for more information, visit www.avid.com. About the job Job Role: Product Designer – Avid Content Core Location: This position is open to US, Canada, and UK -based candidates and will observe a remote work set-up. Product Designers represent the voice of the customer at Avid and interact daily with the engineering development team as product owner. Product Designers are members of the Product Management team and share responsibility for the success of their product line. In this role, you will be expected to collaborate closely with the Platform Avid Engineering team, to guide, direct, and actively manage the product story backlog, answer questions about priorities, work with management to remove obstacles to progress, and manage the “definition of done” as the yardstick against which work results are measured. The Product Designer sits in the driver’s seat and manages “what” should be done to realize powerful end-to-end user workflows, so that Engineering can manage “how” to deliver on those demands. Role Summary Product Designers work cross-functionally to bring to market Avid products, services, and workflows that are innovative, reliable, integrated, and best of breed. Product Designers also work directly with customers and the 3rd party partner community, to ensure that our priorities are our customer/partner’s priorities. This role is a key role and a Product Designer must be able to work with peers within all product design and UI teams to make sure workflow requirements are always understood and specifications detailed before development efforts start. At the same time, a Product Designer must be a student of market trends always keeping an eye on the next “big thing” and healthy technical disruption to inform design and to keep Avid’s workflow at the top of the innovation game. The Product Designer also serves as the “go to” person for all the Avid teams for persona alignment, and feedback. This role is primarily focused on driving the integration of AI and AI technologies into to our new SaaS based products Product Designers Must Maintain a thorough understanding of our customers’ needs and bring the voice of the customer to the table as the primary rationale and argument for development priorities and decisions Understand and communicate our customers end-to-end workflows and translate them into actionable product requirements to deliver features that enable, streamline, and delight users with power, while hiding complexity Using the customer’s voice, describe, prioritize, and communicate the requirements that really matter and be able to answer Engineering-team questions as they arise Be comfortable “living in two worlds,” looking outward to understand end-user needs and inward, to manage the stories and processes that transform those customer needs into high quality, supportable, manageable software Act as an active stakeholder in the development team, and represent the product on behalf of the team when opportunities arise with customers, partners, and management Be the spokesperson for product-team efforts in sprint reviews, technology demonstrations, training sessions, and be able to express the value of our efforts from the customer perspective Maintain an advanced knowledge of how Avid software is installed, deployed, and managed by our customers and service teams Proactively manage the expectations and education of all product stakeholders, including but not limited to customers, partners, and internal functions, such as technical support, service, and sales by involving stakeholders regularly in story creation and validation, and sprint reviews Understand how great software is developed, how high-functioning Engineering teams work, and how important quality and the related agile technical practices are to sustain a high velocity release cadence Work with Product Management to manage products through Avid’s Agile development process, involving both strategic planning and tactical execution, and covering all stages, from initial product concept and definition, through implementation, release, and ultimately end of life planning . Minimum Requirements Bachelor's Degree or equivalent experience Knowledge of cloud technology and IT security is a must Knowledge of Workflows for TV, Film, Post Production a strong plus 3 years minimum experience This position requires travel to customer and non-customer sites worldwide (+/-15%) and may have flexible work time requirements Other Skills Data science Maths Machine learning Appreciation for, expertise in at least one industry / artform that we serve, which could be: Video Editing Music Notation Music production Broadcasting Understanding of creative industries and creatives. Ability to write code, examples, notebooks, especially in python but any language is also advantageous. Understanding of recent developments in AI, emerging standards and tooling an advantage, but not pre-requisite. Understanding of cloud technologies and networking Understanding of security in an on-prem and in a cloud environment Experience with the transition from on-prem to the cloud, including hybrid scenarios, is a strong plus Understanding of Agile development and practical use cases Ability to drive research on new areas of expertise and build up the team knowledge Excellent interpersonal and communication skills Ability to work independently and collaboratively with worldwide development team Ability to communicate design rationale and build consensus Ability to prioritize and manage work critical to project timelines in a fast-paced environment Ability to develop new approaches to complex design problems Must be organized, have an eye for detail, and be able to put ideas into a tangible form What to look forward to? Join a global team and experience a dynamic, collaborative work environment that fosters innovation and growth. Remote work model offering flexibility to balance work and life. Access to development programs with strong support and mentoring to help you grow and advance within the company. Equal opportunity employer committed to diversity, inclusivity, and creating a welcoming environment for all employees. Attractive benefits package including health & life insurance, referral rewards, and generous leave policies to ensure a healthy work-life balance. Salary Ranges: For US-based candidates: MIN 126,718.40 to MAX 190,077.60 USD/Annual For Canada-based candidates: MIN 109,692.80 to MAX 164,539.20 CAD/Annual The salary range shown reflects the company's good faith full target range for this position at the time of posting. The company may update or modify this range at any time and endeavors to keep this posting current. Compensation decisions are based on factors including geographic location, experience, skills, education, and business needs. While the full range is posted for transparency, offers are typically made within the lower to middle portion of the range. Avid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #LI-DNI If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Avid makes technology and collaboration tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recordings and live concerts. To learn how Avid powers greater creators or for more information, visit http://www.avid.com.