Are you a skilled communicator and problem-solver? Put your skills to work in a role where every detail matters and your impact is felt.

Rise Air is looking for a full-timeReservations Agentto join our team in Saskatoon, SK.

Why You Will Love This Role:

-Make a Real Impact: Be the first point of contact for customers, helping and assisting them with their journeys and resolve travel issues with empathy and professionalism. -Fast-Paced Variety: You will handle everything from bookings and cancellations to troubleshooting and customer support in a dynamic, team-oriented environment. -Feel-Good Work: Be part of a company that is 100% Indigenous-owned, values diversity, and gives back to community.

What You Will Do:

• Answer phone calls and complete passenger bookings in a timely and effective manner.
• Rearrange, cancel, add and cap flights as well as move passengers within computer system and notify the appropriate company personnel and passengers.
• Perform data verification of medical warrants in the Skyline program and in accordance with Health Canada requirements.
• Provide effective and efficient problem solving of issues arising with passengers and/or their flights.
• Communicate effectively with colleagues and liaise with other company departments.

What You Will Need:

• High school diploma.
• Experience in reservation, sales (or marketing department); call centre; or another relevant role.
• Fluency in or working knowledge of the Dene/Cree languages is considered an asset.

You Might Be the Perfect Fit If You:

• Communicate clearly and confidently, whether on the phone, by email, or in writing.
• Value teamwork and contribute positively to a collaborative, customer-focused culture.
• Excel at delivering exceptional customer service with a friendly, professional attitude.
• Enjoy solving problems and making someone's day better.
• Have a keen eye for detail, especially when managing bookings and sensitive information.
• Can multitask and prioritize effectively in a fast-paced environment.
• Have a strong interest in customer service and the aviation industry

The deadline to apply for this position is5:00 pm Wednesday, April 1, 2026(SK time).

Why Rise Air?

Rise Air is Saskatchewan's largest full-service airline, proudly 100% Indigenous-owned, and committed to building an inclusive, inspiring, and supportive workplace.

We offer a robust benefit package including Life Insurance, Extended Health, Dental, Vision coverage, a wellness allowance and RRSP contribution matching. Our employees also enjoy a suite of travel benefits, including access to the MyIDTravel program which offers discounted standby leisure air travel. We also provide various programs to support your career growth.

At Rise Air, we're going places. Join us and apply today!

LandCultural Acknowledgement

Rise Air is committed to the principles of employment equity and we welcome Indigenous people with all levels of education and experience to help build a more inclusive and representative airline. As a 100% Indigenous owned organization, preference is given to qualified Indigenous applicants who apply for positions with Rise Air. If you have a disability or medical necessity requiring an employment accommodation, please notify us and we will work together on your request.

We respectfully acknowledge that we are situated on the territories of Indigenous peoples who have occupied these lands for thousands of years, including the First Nations of Treaty 6 (Saskatoon, Prince Albert, La Ronge), Treaty 8 (Black Lake, Fond du Lac, Stony Rapids, Uranium City), and Treaty 10 (Lac la Ronge, Hatchet Lake, Wollaston Lake, Buffalo Narrows), as well as other on-Treaty First Nations and Metis. We recognize that we benefit from the lands. We are dedicated to ensuring that the spirit of reconciliation is honored and respected.