Location This position is located at 19 Clock Tower Rd., Toronto, Ontario, M3C1P8 Canada Role Summary A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer. Role Responsibilities Customer Experience Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store Teamwork + Communication Builds productive relationships with peers; asks for support when needed and makes an effort to help others Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal Provides insights related to the customer and employee experience and communicates feedback to Store Leadership Visual + Business Operations Understands their contribution to service and selling on every shift in order to impact the store’s business Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates Role Qualifications Anthro brand fan Experience in customer service Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores Pay Range Starting from CAD $17.60/Hr. Vacancy Status Vacancy Status This position represents either an immediate opening or an upcoming vacancy.