Assistant Manager, Hwy 16 Jobs in Smithers, British Columbia, Canada
Create alert for “Assistant Manager, Hwy 16”
Smithers, British Columbia, Canada
Top Benefits
About the role
What You’ll Do
Customer Service
Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer. Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer. Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels. Support the customer experience through timely processing and movement of inventory to the salesfloor.
Operations
Implement, communicate, and ensure compliance with all operating procedures, processes, and policies. Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance. Assists in preparation and execution of annual inventories. Follows and ensures compliance of all corporate LP, cash and audit, and OH&S policies and procedures. Assumes responsibility for all operations of the store in the absence of the Store Manager.
Training
Provides leadership to the team and consistently coaches and follows up to ensure the delivery the service model standards are provided to each customer. Creates and communicates execution of Daily Game Plan for operations activities. Communicates in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions. Follows up with the team to complete required training within timeframes.
Leadership
Acts as a brand ambassador by promoting brands and culture. Continually motivates team and performance through recognition programs, store contests, customer compliments, etc. Maintain Mark’s performance management expectations including progressive discipline where necessary. Follows the disciplinary process consistently and impartially. Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering).
What you’ll bring
Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support. Proven ability to build and manage a daily, weekly plan for the department and store.
Exceptional communication skills and organizational skills
Superior training and mentoring skills 3-5 years retail experience required. High energy, enthusiasm, and a drive to succeed. Basic computer skills required.
Compensation
We’re always looking for great talent! In addition to competitive pay, we offer
Comprehensive benefits and retirement programs
Performance incentives Other perks to support your well-being Career growth opportunities and product discounts
Our typical hiring range is between 34,800 and 45,000. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role-specific requirements.
We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.
About Us
At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
About Mark's
As part of the Canadian Tire group of companies, we are a successful, competitive, innovative, and growing company that values diversity and fosters a culture of performance and accountability. Even as a nationwide retailer, we remain true to our entrepreneurial roots by encouraging and rewarding innovative thinking.
Mark’s provides Canadians with apparel and footwear for everyday work and everyday living by focusing on a core business of developing durable, high quality and comfortable items for casual and industrial applications. Mark’s, known as L’Équipeur in Quebec, is one of Canada’s most trusted retailers, with over 380 stores across the country. For more information, visit www.Marks.com / www.LEquipeur.com
The first Mark's Work Warehouse store opened August 14, 1977 in Calgary, AB as an industrial accessories retailer. With early success, the company expanded rapidly going public in 1981. Mark's Work Warehouse was purchased by Canadian Tire Corporation for $116 million in 2002.
Over the last 39 years, the company has grown into Canada’s number one retailer for men's casual and industrial apparel Rebranding as Mark's in 2012, the company now operates over 380 stores across the country featuring a full range of men's and women's casual and industrial apparel, footwear and outerwear.
Mark's is committed to outfitting Canadians with the confidence to look and feel their best for everyday life in Canada. Working at Mark’s, you’ll have the flexibility and support you need to provide our customers with great quality products, while supporting our vision to be Canada’s number one destination for men’s industrial and casual apparel and footwear.
Whether working directly with our customers at our retail stores, or behind the scenes in our head office in Calgary, our employees are leading our brand's evolution. To support them, we're investing in their growth and development and empowering them with the freedom and responsibility to perform their jobs better.