Retail Security Guard Jobs in Sooke, British Columbia, Canada
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Sooke, British Columbia, Canada
Retail Security Guard - Sooke
Top Benefits
About the role
About Securiguard
At Securiguard, our purpose is simple: to make people feel safe. That commitment starts with fostering an environment where our employees feel supported, valued, and empowered. With a team of over 4,000 security and safety professionals across Canada, we are industry leaders in corporate security, retail, property management, industrial projects, aviation, marine, government, and resource sectors.
About The Role
As a Retail Security Officer with Securiguard, you'll be more than just a uniformed presence-you'll be a frontline ambassador of safety, customer service, and professionalism in the retail environment. This role is ideal for individuals who are approachable, dependable, and observant.
Retail Security Officers play a key role in creating a safe and welcoming shopping experience by focusing on visibility, proactive patrols, and customer support. Working closely with store management and Loss Prevention teams, you'll help prevent incidents before they occur and respond effectively when needed-all while representing both the client and Securiguard with integrity.
At Securiguard, we don't just fill positions-we empower our team members to take ownership, make meaningful contributions, and grow their careers in a company that values integrity, accountability, and continuous improvement.
What You Would Do
Maintain a professional, highly visible presence to deter theft and unwanted behavior. Provide excellent customer service by greeting guests, assisting with inquiries, and offering reassurance. Conduct proactive patrols of sales floors, entrances/exits, and other designated areas. Respond promptly and professionally to incidents, disturbances, or emergencies. Observe and report suspicious activity in collaboration with store management and Loss Prevention. Act as a liaison between security and store operations on customer or safety concerns. Complete clear, accurate, and timely incident reports and daily activity logs. Promote a positive and safe environment for all staff and customers.
Job Requirements
Valid BC Security Worker License (BST) in good standing. Strong communication and interpersonal skills with a customer-first approach. Ability to remain calm, professional, and approachable in all situations. Observant, proactive, and dependable in maintaining security standards. Minimum of 6 months of retail, customer service, or security experience an asset. Ability to collaborate with diverse teams in a fast-paced environment. Must be able to stand and remain attentive during shifts of up to 8 hours.
Employee Perks We Offer
Paid Training Extended Health Benefits Discount Cineplex Movie Tickets Opportunities for flexible scheduling and overtime work Recognition Programs & Events
Who We Are
At Securiguard we believe in living and acting by our values: R.E.A.C.H. - Respect
Empathy Accountability Courtesy Honesty.
We're in the business of making people feel safe. With proven expertise across Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Resource sectors-and the largest, highest accredited K-9 detection and screening division in Canada-we deliver security solutions coast-to-coast.
Diversity is at the heart of what helps us grow and adapt. By creating an inclusive environment where everyone has equal opportunities, we spark ideas that solve real-world challenges. This commitment has been recognized with awards like Canada's Most Admired Corporate Cultures (2021, 2024) and the Queen's University IRC Award for Best Learning & Development Strategy at the Canadian HR Awards.
Why Join Us?
Be part of a team that prioritizes people-because when employees thrive, everything else falls into place. Apply today to make a difference at Securiguard.
Salary: $21 per hour
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About Securiguard
Securiguard has proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects, and has the largest and highest accredited K-9 detection and screening division in Canada.
With the ability to service clients across Canada including major centers, small towns, and remote locations by air, land, or sea, our team of 4,000+ strong security and safety professionals provide people with a feeling of safety by offering a comprehensive selection of security services and solutions.
We make people feel safe and inspire our staff to believe they can make a difference in everything they do. We believe that diversity enables the company to grow towards a better future. By creating an environment which is inclusive and provides equal opportunity for all, ideas are generated which help to solve the problems of a changing and increasingly complex world. Our mission, vision, and values enabled us to be the 2021 winners of Canada's Most Admired Corporate Culture and a finalist of the 2021 Canadian HR Awards' Excellence in Diversity & Inclusion category.