• Location: St. Catharines, Ontario
• Employment Type: Full-time/Permanent
• Date Posted: May 6, 2026

Job Summary:

This role oversees shipboard crewing coordination, focusing on crew logistics and HR administration to ensure vessels are staffed with qualified personnel, supporting efficient fleet operations and crew well-being.

Key Responsibilities:

Crew Coordination

• Organize and oversee crew changes, ensuring adequate scheduling coverage.

• Coordinate vacation and rotation planning for shipboard employees using tracking systems.

• Communicate with crew members regarding their assignments, schedules, and any changes to ensure they are well-informed and prepared.

• Collaborate with the Operations Technical department to assign appropriately skilled and certified personnel to vessels, adhering to Collective Bargaining Agreements and regulations.

• Ensure that all crew certifications are valid, up-to-date, and properly documented.

• Interpret and apply Collective Bargaining Agreements, supporting related administrative processes.

• Work with Operations Technical department and Shipboard Managers on first level grievance administration with support from Fleet Personnel Manager.

• Participate in investigations and interviews related to labour and employee relations matters.

• Ensure cost-effective travel for crew changes; review and approve crew expense and travel accounts, including invoices from travel agents and other services.

• Track and administer payroll-related leave systems for shipboard employees.

• Obtain necessary flag state certifications to maintain crew certification requirements.

• Maintain accurate seniority lists and track changes for future reference.

• Assist with recruitment and onboarding with some participation in recruitment events and career fairs.

• Make recommendations on training requirements for crew based on feedback from management on performance or skill set needs.

Administrative

• Maintain and update human resource information system (HRIS) records for all shipboard employees.

• Coordinate performance review documentation and assist with implementing improvement plans as part of the performance management process.

• Provide administrative support during union negotiations, including review and updates to entitlements.

• Handle payroll administration, including reconciliation of travel days and processing severance payments according to agreements and working with payroll to resolve crew inquiries.

• Ensure appropriate allocation of benefits for union groups by processing status changes in HRIS.

Compliance and Regulatory

• Administer and maintain employee certification to ensure regulatory compliance.

• Stay informed about current legislative requirements relevant to crewing responsibilities to align with changes in maritime regulations and maintain compliance with Collective Bargaining Agreements.

Compliance and Regulatory

• Participate in the administration of the Algoma Tankers Drug and Alcohol Pre-Employment Testing Program.

Skills, Abilities and Experience:

• Post-secondary education in Maritime Studies, Human Resources, or Business preferred.

• Diploma in Crew Management and Agency is an advantage.

• 1-3 years of experience in crew management, maritime operations, scheduling or human resources.

• Familiarity with maritime regulations, including STCW, MLC, and flag state requirements.

• Strong work ethic and commitment to maintaining confidentiality, especially concerning crew personal information.

• Strong organizational skills with the ability to manage multiple tasks efficiently.

• Attention to detail, particularly in managing schedules, certifications, and compliance records.

• Proficiency in crew management software, HRIS systems, and Microsoft Office Suite, especially Excel.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive
list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Algoma Central Corporation encourages application from designated group members identified under the Federal Employment Equity Act. Algoma Central Corporation is committed to the full inclusion of all qualified individuals. As part of this commitment, Algoma will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact recruitment@algonet.com.