Client Service Manager Jobs in St. John's, NL
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St. John's, NL
Client Service Manager - St. John's Metro Region
Client Service Manager - St. John's Metro Region
Operations Manager
Operations Manager
Client Service Representative - Part-time (15 hours/week)
Client Service Representative - Part-time (15 hours/week)
(CAN) Produce Department Manager
(CAN) Produce Department Manager
Project Manager
Project Manager
Senior Electrical Manager
Senior Electrical Manager
Service Supervisor - Energy and Power Systems
Service Supervisor - Energy and Power Systems
Apparel & Safety Sales - Account Manager
Apparel & Safety Sales - Account Manager
Program Manager - Major Projects
Program Manager - Major Projects
Project Manager
Project Manager
Team Member
Team Member
Support Services Administrator
Support Services Administrator
FUND DEVELOPMENT & COMMUNICATIONS OFFICER
FUND DEVELOPMENT & COMMUNICATIONS OFFICER
Verafin - Project Manager (SMB)
Verafin - Project Manager (SMB)
Security Program Manager - St. John's Metro Region
Security Program Manager - St. John's Metro Region
VIP Personal Lines Customer Care Specialist
VIP Personal Lines Customer Care Specialist
Verafin – Enterprise Account Development Manager (International Markets)
Verafin – Enterprise Account Development Manager (International Markets)
Pharmacy Manager
Pharmacy Manager
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Client Service Manager - St. John's Metro Region
About the role
Client Service Manager - St. John's Metro Region
Position Summary:
This leadership position will champion the leadership and growth of Paladin Security Group’s security programs for all Paladin health care contracts in St. John's, Newfoundland, you will be challenged to develop and coordinate implementation strategies to support all of our operations and security program; and developing the capacity of Paladin staff to respond effectively to security and life safety emergencies.
Job Description
- Assists in the development of short term and long-range goals and objectives, ensuring that such plans support the goals, policies and vision of Paladin Security Group
- Develops implements, maintains and evaluates the security programs for Paladin’s contracts
- Oversees and schedule the appropriate resources to ensure all of the company’s contractual obligations are met
- Takes ownership of staff and client issues and supports the timely response to both groups
- Develops and maintains excellent relationships with the clients in the portfolio
- Performs interviews to support Human Resources to ensure sufficient resources are available to meet the company’s contractual obligations
- Ensures there are thorough site training and employee orientations programs in place at all sites within the portfolio
- Visits with clients and the staff assigned to the sites regularly and ensure the needs of both the client and staff are met
- Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to date
Qualifications
- 3-5 years of industry experience in a leadership position is considered an important asset
- Class Driver’s License is required
- Excellent interpersonal and communication skills
- High level of professionalism
- Ability to write comprehensive reports and maintain proper records
- Working knowledge of appropriate legislation and provincial/national standards on fire safety, building codes, security, and protection of privacy
- Must have strong leadership, social interaction and organizational skills
- Proficiency in Microsoft Office software
- Ability to write and present proposals to large organizations
- Legally authorized to work in Canada
- Develops and promotes Paladin’s business where possible in a professional and positive manner.
- Responds to communications from clients or staff in a timely manner.
Why Choose Paladin
- Benefits & Other Perks
- Flexible Work Schedule
- Opportunities for Growth & Advancement
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About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.