Customer Service / Benefits Advisor Jobs in St. John's, Newfoundland and Labrador, Canada
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St. John's, Newfoundland and Labrador, Canada
Top Benefits
About the role
Benefits: Free uniforms Health insurance Vision insurance Wellness resources Bonus based on performance Employee discounts At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. Responsibilities The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including: Develop and present estimates, source parts and sell jobs to customers Interpret inspection results (working with Technician) and present results to customers Deliver superior customer service while listening and consulting customers Contributing to the effectiveness of peers to promote success Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates Qualifications General automotive knowledge 1 year experience in the automotive industry Excellent customer service skills Good communication skills Team-building skills Valid driver’s license Ability to work a flexible schedule including weekends, evenings, and holidays
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About Midas
Midas is an established and industry accredited executive recruitment consultancy. Established for over 20 years, Midas has developed close partnerships with many blue chip employers encompassing sectors such as Healthcare, Manufacturing, Foodservice, FMCG, Technology, Construction and Business Services. Core expertise is within Sales, Marketing, and Executive level recruitment. Typical assignments range from mid tier hires through to C Level appointments.
Midas has full UK coverage via offices in the Midlands and also recruits for European roles on behalf of their customer base. Midas is a proud member of The Recruitment and Employment Confederation
The team of experienced consultants are aligned to vertical sectors, thereby marrying together not only recruitment expertise but also specific sector knowledge, this ensures that Midas fully understands the dynamics of the markets served. Business talent is delivered via three predominant avenues; talent targeting (headhunting), on and off line advertising campaigns, and extensive database selection.
Midas pride themselves on a partnership approach. To further demonstrate this approach; their consultants attend customer product launches, assessment centres, are invited to management meetings, and where appropriate they shadow executives internally and externally to fully understand aspects of job descriptions.