Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top 10 in Canada, with over $10 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

An exciting opportunity awaits!

We currently have an opportunity for the Assistant Manager, Loss Prevention to join our team! As the Assistant Manager you will responsible for assisting with the implementation of operational plans, driving business results, and ensuring processes are implemented to minimize credit losses, and compliance within the Loss Prevention department. This role is also responsible for leading the audit administrators, as well as performing audit functions for a sampling of Business Sales and Service to ensure compliant with SCU’s Credit Policy, Procedure and Guidelines.

Specific Responsibilities

• Partner effectively with the Manager, Loss Prevention to execute operational plans and to ensure team members maintain clear lines of communication, meet service level agreements (where applicable), and achieve individual and organizational goals.
• Assist with reviewing and updating relevant metrics to communicate progress towards agreed upon goals and targets; take action as required.
• Assist with the communication and promotion of change initiatives within the organization.
• Establish work plans and schedules to ensure service delivery is provided within prescribed service level requirements, complying with all SCU policies, procedures and best practices.
• Recognize and leverage the diverse strengths and expertise of team members, using those skills to elevate collective performance.
• Collaborate with functional leaders to proactively identify and/or respond to issues; escalating to other leaders or functions as required.
• Oversee the complete process of the audit function of credit for accuracy and compliance to SCU’s credit policies and procedures & guidelines.
• Provide day-to-day leadership to the credit audit team and the Loss Prevention department as a whole, through active coaching, mentorship, and encouragement, helping individuals grow while promoting a supportive, team‑first culture.
• Provide direction on member, risk related issues, escalating those outside of authority level or scope of influence; may require coordination of effort across departments.
• Act as liaison with other departments, leaders, and staff members to clarify audit processes and requirements.
• Stay abreast of trends and issues that may have functional or branch influence; attend industry-related events as a representative of SCU for the purposes of reinforcing and/or establishing new relationships.
• Provide coverage for the Manager, Loss Prevention as required.

Qualifications

• Post-secondary diploma or certificate in Finance, Business or Accounting.
• 3-5 years of lending experience, or an equivalent combination of education and experience.
• Previous leadership experience or experience in a mentorship role is preferred.
• Knowledge of credit union / FI operations and related legislation .
• Experience in risk management, regulatory compliance and audit.
• Demonstrated ability to build and sustain effective working relationships with staff and members and foster a positive teamwork environment.
• Excellent communication skills both written and verbal, with the ability to foster open communication and positive working relationships.
• Strong team-player mindset who is supporting, approachable and willing to step in to help others succeed.
• Demonstrated ability to coach, mentor, develop and motivate employees.
• Systems thinking, analytical skills, and change management are essential.

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you will be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)
• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs
• Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)
• Opportunities for professional development
• Clothing allowance
• Free parking at all locations

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: Open until filled

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.