Leasing Agent - Stratford Location

OVERVIEW

This is a full-time, permanent opportunity within Southwestern Ontario’s growing property management industry.

Our goal is to create a positive and seamless leasing experience by treating every prospect with respect and guiding them through each stage of the process—from initial qualification to final approval.

The ideal candidate has a strong customer service background and is highly organized, personable, and confident in their communication. They are comfortable using software, including the Microsoft Office Suite. Previous experience as a Leasing Agent is an asset but not required as training will be provided for the right individual.

THE DAY TO DAY

• Assist with marketing available properties through online platforms, social media, and in-person showings.
• Respond to all emails, phone calls, and website inquiries, providing general information and starting the pre-qualification process.
• Ensure tablets are charged and working for prospects will use to registered and submit applications during open houses, ensure printed materials are on-site such as printed applications, brochures (and other marketing materials).
• Scheduling, organizing, and facilitating suite and building tours, including any open houses to highlight key features to prospective tenants.
• Process rental applications, document collection, background checks, and lease agreements
• Serve as the first point of contact for the community, representing it with enthusiasm and pride.
• Ensure the management office is welcoming and inviting for all guests.
• Participate in community events to engage with residents and prospective tenants.
• Maintain strong relationships with tenants, ensuring high satisfaction and retention.
• Assist with addressing tenant concerns and coordinating resolutions in a timely manner.
• Provide move-in and move-out inspections, ensuring units are well-maintained.
• Coordinate maintenance requests and ensure timely repairs.
• Conduct regular property inspections to ensure compliance and upkeep.
• Other duties as assigned.

WHAT WE ARE LOOKING FOR

• Previous experience in leasing, property management, real estate, or sales is preferred.
• Strong interpersonal and communication skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Proficiency in Microsoft Office Suite.
• Understanding of Fair Housing laws and lease agreements is an asset.
• Self-motivated, goal-oriented, and eager to grow into a leadership role.
• The potential to transition into a Property Manager role in the future.

HOW TO APPLY

Qualified applicants can submit a resume

Stubbe's is committed to providing accommodations to those individuals with disabilities throughout the recruitment process. Upon request, we will work together to meet any of your accommodation needs.

We look forward to hearing from you!

INDLP