Outside Parts & Service Representative Jobs in Surrey, BC
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Surrey, BC
Outside Parts & Service Representative - Road & Mineral
About the role
Brandt is currently seeking an Outside Parts & Service Representative for our Surrey.
This is an outside sales position responsible for promoting and selling Road (Paving and Asphalt Milling) and Mineral (Crushing and Screening) parts and service, as well as providing after sales support to new and existing customers.
Duties & Responsibilities
- Develop and maintain strong relationships with new and existing customers with the goal of increasing sales and customer satisfaction
- Assist the Parts & Service departments to increase profitability and performance
- Regularly prospect and cold call new accounts to discuss new promotions and programs
- Implement yearly territory plan including a customer target list to maximize sales potential
- Visit customers in Area of Responsibility (AOR); a minimum of 1 visit per month
- Keep customers current on new products and services
- Develop prospective customers with a goal of 2 per month
- Follow-up with customers on unit and machine performance
- Maintain and utilize the database records related to each customer including sales meetings, opportunities, quotes, notes, and any other documentation as required
- Work cooperatively with management to meet and maximize budget goals and expand customer base by presenting and implementing new marketing strategies
- Gather competitive product and pricing information and supply to management
- Participate in all required training and development opportunities
- Follow up on customer concerns and communicate effectively to the appropriate Management Team
- Maintain cleanliness, scheduled maintenance, and inventory for the company vehicle
- Other duties as assigned
#LI-onsite
Required Skills
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Exemplary customer service skills
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Excellent communication skills
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Knowledge of Road and Mineral parts, operations, and industry
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Demonstrates a positive and professional attitude towards internal and external situations
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Strong time management skills with the ability to meet tight deadlines
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Ability to work independently and as part of a team
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Strong decision-making skills
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Ability to work flexible hours
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Requires travel within assigned territories with the potential of returning home most nights
Required Experience
- 2 - 3 years previous of sales experience in a similar role, or in a Parts or Service Department
- Journeyman ticket/Red Seal in Parts or Service is considered an asset
- Valid Driver’s License and clean driver’s abstract will be required
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About Brandt Group of Companies
The Brandt Group of Companies — headquartered in Regina, Saskatchewan, Canada – is a privately owned manufacturing and distribution company that serves a growing international audience in industries such as agriculture, construction, forestry, rail, mining, steel, transportation, material handling, and energy. The company has 6000+ employees and more than 180 locations in Canada, USA, Australia, and New Zealand. Brandt is one of Canada’s largest privately owned companies and is among an elite group of Platinum Club members of Canada’s Best Managed Companies.
Le Groupe d'entreprises Brandt, dont le siège social est situé à Regina, Saskatchewan, Canada, est une entreprise privée de fabrication et de distribution qui dessert un public international croissant dans des secteurs tels que l'agriculture, la construction, la foresterie, le rail, les mines, l'acier, le transport, la manutention et l'énergie. L’entreprise compte plus de 6000 employés et plus de 180 sites au Canada, aux États-Unis, en Australie et en Nouvelle-Zélande. Brandt est l'une des plus grandes entreprises privées du Canada et fait partie du groupe d'élite des membres du Club Platine des sociétés les mieux gérées du Canada.