Education: College/CEGEP. Work setting: Employment agency services. Tasks: Interview clients to obtain employment history, educational background and career goals. Interview clients, prepare case histories and assess problems. Refer clients to the appropriate external services. Identify barriers to employment and assist clients with such matters as job readiness skills, job search strategies, writing résumés and preparing for job interviews. Perform administrative tasks. Advise employers on human resource and other employment-related issues. Provide established workers with information and strategies for dealing with job dissatisfaction, making mid-career changes and adjusting to workplace transitions. Follow up results of counselling programs and clients' adjustment. Provide established workers with information and strategies for maintaining a job or moving within an organization. Identify additional/alternative services and provide referrals. Computer and technology knowledge: MS Outlook. MS Windows. MS Word. Area of work experience: Community service organization. Security and safety: Criminal record check. Transportation/travel information: Own vehicle. Valid driver's licence. Work conditions and physical capabilities: Fast-paced environment. Large caseload. Attention to detail. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent written communication. Interpersonal awareness. Reliability. Team player. Excellent oral communication. Values and ethics. Organized. Employment terms options: Morning. Experience: Experience an asset. Employment terms options: Day. Financial benefits: As per collective agreement. Mileage paid. Other benefits: Free parking available. Learning/training paid by employer.