Forward Deployed Engineering Intern Jobs in Toronto, Canada (Hybrid)
Create alert for “Forward Deployed Engineering Intern”
Toronto, Canada (Hybrid)
Top Benefits
About the role
- As a Forward Deployed Engineering Intern on the AI Agent team, you’ll support real-world AI deployments and gain hands-on experience with AI systems in customer environments
- Assist in developing and configuring AI agents using Cresta’s platform tools
- Help build and test integrations between AI agents and external systems (like APIs or data sources)
- Support performance tuning and troubleshooting of AI agent prototypes
- Work with customers and internal engineering teams to understand requirements and iterate on solutions
- Participate in team demos, feedback sessions, and learning opportunities
- This role provides mentorship and exposure to customer-facing technical problem solving in a fast-moving AI/Product environment
Benefits
- Weekly lunch & learn
- Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
- Mentorship - A world class mentorship board advises and mentors our team-members to capture the opportunity ahead of us- Strong interest in artificial intelligence, machine learning, or software engineering
- Experience writing code in Python (or another general-purpose language)
- Enrolled in a Bachelor’s or Master’s degree program in Computer Science, Engineering, or a related field
- Excellent communication skills and willingness to collaborate with teammates and customers
- Basic understanding of programming fundamentals and software development best practices
- Prior coursework or projects involving AI/ML concepts or LLMs
- Exposure to prompt engineering or similar experimentation
- Experience with APIs, web development, or cloud platforms
About Cresta
Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Porsche, Cox Communications, Vivint, and Holiday Inn.