We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

Reporting to the Senior Manager, Organizational Agility Enablement & Sustainment, the Analyst is a key member of the Organizational Agility Enablement & Sustainment team. You will play a critical role in supporting a large-scale transformation initiative by developing and executing enablement and sustainment activities. Your focus will be on building organizational agility through content creation, planning, learning development, and change management, with an emphasis on practical playbooks and resources.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Content Creation – Develop clear, engaging, and actionable materials (e.g., playbooks, guides, presentations, toolkits) to support organizational agility and transformation initiatives.
• Planning & Coordination – Structure and drive the planning and execution of enablement and sustainment strategies, including defining roadmaps, aligning priorities across workstreams, and coordinating resources to ensure integrated and timely delivery.
• Learning & Development – Design and deliver scalable learning experiences (e.g., workshops, trainings, capability-building sessions) that translate strategic priorities into practical skills and drive adoption across teams and leadership.
• Change Management – Assist in the design and implementation of change management plans that drive adoption of new ways of working and embed agility into the organization.
• Playbook Development – Collaborate with subject matter experts to develop and maintain practical playbooks and frameworks that enable teams to drive and sustain change independently.
• Stakeholder Management – Build strong relationships with stakeholders at all levels, facilitating alignment, gathering feedback, and ensuring effective communication throughout the transformation journey.
• Communication – Develop and deliver clear communications to ensure understanding, engagement, and alignment around transformation objectives and activities.
• Continuous Improvement – Monitor progress, gather feedback, and identify opportunities to enhance enablement and sustainment approaches.

Who you are

• You can demonstrate experience and subject matter knowledge. Bachelor’s degree in Business, Human Resources, Communications, or a related field, and at least 2 years of experience in organizational change management, enablement, learning & development, or a related field. You have demonstrated experience in content creation and instructional design.
• You’re driven by collective success. You know that collaboration and strong relationship management can transform a good idea into a great one. You build strong partnerships with stakeholders and work towards shared objectives.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You are confident in your ability to communicate detailed information in an impactful way and tailor messaging to diverse audiences.
• You understand that success is in the details. Your strong organizational and project management skills help you manage multiple priorities in a fast-paced environment. You notice things others don’t, and your critical thinking skills inform your decision making.
• You have a growth mindset. You proactively seek feedback, adapt quickly to change, and look for opportunities to continuously improve enablement and sustainment approaches.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

• Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 16th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Continual Improvement Process, Deliverables Management, Leadership, New Program Development, Strategic Collaborations, Teamwork