#POSITION DETAILS

Counsellor

Program:

Counselling Service - Client Services and Partnerships

Contract:

Permanent Full- Time, 35 hours per week including flexibility to work one evening per week

Location:

355 Church Street with possibility of other FST sites or from a safe, home-based office as required

Salary:

$60,156 - $74,093 BU Grade 8; pro-rated to hours worked
Application Deadline:

April 3rd, 2026,
File Number:

COU #09-26 - with cover letter and resume

E-Mail:

hrdep@familyservicetoronto.org

Mail:

HR, 355 Church Street, Toronto ON M5B 0B2

Web:

familyservicetoronto.org

#Grow with us!

Family Service Toronto (FST) helps people face a wide variety of life challenges. For over 100 years, we have worked with individuals and families destabilized by precarious mental health and/or socioeconomic circumstances, to achieve greater resilience and stability in more just and supportive communities. We achieve this through our direct service work of intervention and prevention which includes counselling, peer support and education; knowledge building; and system-level work including social action, advocacy, community building and working with partners to strengthen the sector.

We’re proud of our people and culture! We are constantly evolving what we do and how we do it. Our work is grounded in the lived experience of the clients and the community. We celebrate diversity, equity, inclusion, and excellence. We are agile, learning and always willing to try new things.

The Opportunity!

FST Client Services and Partnerships, Counselling Service provides trauma informed and trauma specific mental health counselling to a diverse range of people facing a variety of issues. This is a unique opportunity to work as part of the Counselling Service and to provide counselling to clients referred directly by the Toronto Community Crisis Service (TCCS). TCCS provides an alternative to police enforcement, creating a community-based, client centred, trauma-informed response to mental health crisis calls and wellness checks. FST is partnering with Gerstein Centre, one of four agencies providing this program. The counsellor will provide time limited, goal-focused strengths based anti-oppressive psychotherapy to clients who have accessed TCCS in a mental health crisis. Along with brief psychotherapy, the counsellor will also work with the Counselling team carrying a case load of clients accessing the Counselling Service. This counsellor will be part of an outstanding team using a range of therapeutic modalities, participating in clinical consultations and a shared commitment to professional development.

Ready to make that move? Here’s what’s in it for you:

• Thrive in trust-based culture and have fun, working with an amazing, diverse group of driven, talented people.
• Be part of a workplace incorporating trauma informed care into all aspects of service delivery, building on the principles of knowledge-building and resiliency.
• Get on-the-job training and development.
• Make a significant impact on our clients and community.
• This full-time permanent position offers flexibility, generous paid leave and comes with an attractive compensation and benefits package.

What we are looking for:

Counselling expertise:

• Provide culturally competent, trauma informed and evidence-based interventions, including:

• Single session and short-term therapies

• Anti-oppressive mental health counselling

• Trauma specific counselling

• Provide counselling to clients who have recently experienced a mental health crisis.

• Provide services to clients from diverse ethno-cultural communities, diverse sexual orientation and gender identities, and to clients who are marginalized by a range of systemic issues.

• Experience and/or knowledge of working with people facing an array of challenges, including mental and physical health issues, impacts of trauma and oppression, involuntary interaction with emergency services such as police and hospitals.

Key Qualifications:

• M.S.W., M.A. or M.Ed., Foreign credentials are valued.
• Applicants must be registered and in good standing with the College of Social Workers and Social Service Workers or the College of Registered Psychotherapists of Ontario.
• Demonstrated clinical training, experience, and competence in integrating at least two clinical modalities into practice (e.g. Solution Focused Therapy, Narrative Therapy, DBT, CBT, EMDR, Acceptance and Commitment Therapy, Sensorimotor psychotherapy)
• Demonstrated creativity, flexibility, and excellence in therapeutic engagement
• Demonstrated commitment to, and understanding of the principles of social justice, cultural competency and equity and inclusion.
• Current knowledge of best practices in mental health (e.g., crisis de-escalation, suicide prevention, harm reduction, child abuse, and gender-based violence).
• Second language is an asset
• Strong written and verbal communication skills.

Interested?

This job posting is for anexisting vacancywithin our organization. We are actively seeking qualified candidates to fill this current position as soon as possible. If you meet the listed qualifications and are interested in joining our team, we encourage you to apply.

Please indicate file numberCOU #09-26on your application and submit cover letter and resume byApril 3rd, 2026, by 5:00 PMtohrdep@familyservicetoronto.org

Our goal is to attract, develop, and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.

We actively encourage applicants from all equity seeking groups. First Nations, Inuit, Métis, Black and People of Colour, people with disabilities, people of diverse gender expression, members of 2SLGBTQI+ communities and people with lived experience of poverty are encouraged to apply.

In accordance with Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and FST’s Equity and Inclusion policy, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

Family Service Toronto does not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants during the recruitment process.

We thank all applicants and will contact the individuals selected for an interview.