Company Bio

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

Primary function

Lawyer Services and Payments (LSP) is responsible for efficient and accurate payment of certificate accounts in accordance with the Legal Aid Services Act, 2020 and the Legal Aid Service Rules and Schedules (the tariff).

Home Location: Provincial Office - Toronto
Secondary/Other Location: Not applicable

Reports to: Regional Lawyer Manager

Key accountabilities

• Determine entitlement to and amount of discretionary increases for payment of fees in excess of tariff maximums
• Assess requests for disbursement funding for experts, transcripts and other third party expenses
• Review examined and/or settled accounts for adherence to LAO policies and standards and justify decisions made in response to lawyers’ inquiries regarding their accounts
• Maintain knowledge of criminal law, family law, immigration and refugee law, the Legal Aid Service Rules and other related LAO policies and procedures
• Act as a resource to Mid-Level Case Managers on tariff and billing issues
• Supporting Directors General and roster officers with roster management including identification of billing problems, correcting behavior and supporting the roster removal process
• Providing training and billing support to service providers and other LAO departments
• Assessing and responding to client complaints regarding payment of lawyers’ accounts
• Managing costs and settlements with the assistance of the Client Account Services department.
• Participate on project working groups for corporate and LSP initiatives related to fees and disbursements.

Required skills & experience

• Member in good standing of the Law Society of Ontario

• Minimum of three years litigation experience

• Thorough knowledge of the Legal Aid Service Rules and Schedules (the tariff)

• Excellent research, analytical, writing and legal analysis skills

• Computer literate with knowledge of Microsoft Word, Excel

Candidates should demonstrate:

• Openness to working in various areas of law, in different capacities, and potentially in various areas of the province.

• A commitment to social justice or public interest work.

• A sound knowledge of Legal Aid Ontario’s operations and mandate.

To apply submit a cover letter & résumé.

Only those candidates selected for an interview will be notified by email.

This position is represented by The Society of United Professionals and the employee will be governed by the provisions of the collective agreement and union dues will be deducted bi-weekly from date of hire.

First preference will be given to current members of The Society of United Professionals.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.

First time applying to LAO? You will need to create a profile AND then apply for the position.
Already have an Njoyn account? Just sign in and select "my jobs" to apply.

Once you have successfully applied you will receive a confirmation email.

Trouble applying? For telephone support please call 1-877-427-7717 or email support: candidate.njoynhelp@cgi.com

Equity Statement

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.

We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.