####It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen?The journey starts with you. The places we go, the elements we brave, the promises we deliver –**it’s all possible because of our people.**So, whether you’re looking to build new skills, make an impact in your community, or inspire your team,we go therefor you.

##Description

Under the direction of the Manager, Security & LP Divisional Central Region, the Loss Prevention Manager supports national account customers by providing loss prevention strategies to reduce loss and damage claims, conducts audits, and provide reports to customers to identify areas of opportunity. This position also conducts trends of national damage and loss claims, and prevents and mitigates loss and damages through education, investigation, and observation of shipment handling to both Purolator employees and customers.

Schedule

The role typically follows a Monday–Friday daytime schedule, either 7am–3pm or 9am–5pm. Because calls often begin as early as 7am and can continue until 5pm, flexibility is essential. When an investigation or urgent issue arises, support may be required outside standard hours, including early‑morning calls, weekend coverage, or overnight on‑call availability.

##Responsibilities

• Conduct Loss Prevention briefings at crew meetings.
• Conduct customer packaging compliance and piece count audits.
• Review high loss customer claims history, analysis reviews, reports, and recommendations.
• Conduct investigations/interviews as required.
• Conduct Policy and Procedure compliance audits.
• Assess current security protocols and make recommendations.
• Investigate and report non-compliance issues.

###Qualifications

• 3+ years of security related experience.
• 3+ year of supervisory / leadership experience.
• Valid Driver’s license and clear abstract is required.
• Knowledge of Criminal Code of Canada, Trespass to Property Act and Powers of Arrest.
• Previous experience with CCTV, access control, and security systems.
• Energetic leader and ability to motivate a team.
• Excellent communication skills (written and verbal).
• Excellent problem solving and decision-making skills.
• Ability to coordinate a wide variety of duties and responsibilities and meet deadlines in a fast-paced environment.
• Must be able to work with a high degree of honesty and integrity.
• Proficient with Microsoft Suite.
• Recognized security accreditation (CPO, CSS, CPP, CISSP, PSP, PCI) is an asset.
• Experience in the courier / cargo / transport industry is an asset.

##Education

• Certified Protection Professional (CPP) or Professional Certified Investigator (PCI) certifications are an asset
  College education or equivalent is preferred.
• Wicklander-Zulawski Non-confrontational interview certification

#####Skills

Loss Prevention Programs

Loss/Theft Investigations

Security Auditing

Risk Assessment

Risk Management

**Language Requirement:**Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS **Location:**012 - Metro West
**Working Conditions:**Office Environment; On the Road

**Reports to:**Manager Security & LP Divisional Central Region

Purolator is an equal opportunity employer committed to diversity and inclusion**.**We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contactTalentCOE@purolator.com. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values atwww.purolator.com.