Department: Guest Operations

Rate of Pay: $17.60 per hour

Duration: Approx. May–September 2026 (Non-Permanent)

Hours of Work: 40 hours per week

Number of Positions Open: 1

Looking for a career with a dynamic organization that is committed to protecting wildlife? We are interested in dedicated individuals who are positive, enthusiastic, and passionate about connecting people, animals, conservation science and traditional knowledge to fight extinction. Your Toronto Zoo makes animal well-being a priority in all operations and shows respect for all wildlife.

Apply Online by May 12, 2026.

Position Purpose: The Seasonal Guest Operations, Adventures & Attractions Attendant is responsible for driving and interacting with the public. As an Adventures & Attractions Attendant, our guests will appreciate your good nature, exceptional service standards, safety and efficiency as you operate the various adventures and attractions throughout the Zoo site. This position will assist and provide support in implementing the Strategic Plan.

Core Role Responsibilities:

• Safely load, unload and operate all rides, rentals and attractions at the Toronto Zoo.
• Clearly communicate and ensure all safety rules are followed by guests.
• Keep a clean work area and assist with cleaning rides and rentals and surrounding areas.
• Follow all safety procedures and ensure guest and staff compliance with Zoomobile rules and procedures.
• Follow all TSSA requirements including incident reporting.
• Be safety-minded, courteous, and able to demonstrate an appreciation for the importance of guest service.
• Follows all policies and branch instructions.
• Attends appropriate training as required.

Technical Knowledge and Skills:

• Outgoing and enthusiastic personality and attitude.
• Strong customer service skills are an asset.
• Able to work well with others in a team environment.
• Must be available to work a total of 5 days per week in the Zoo’s peak season (May – September).
• Police Reference Check is required (upon offer of employment).
• Well-developed interpersonal skills, along with strong communications skills.
• Working knowledge of the Ontario Occupational Health & Safety Act and WHMIS legislation an asset.
• Must be able to work weekends, shifts and holidays as scheduled.
• Must be able to deal with staff and public in a courteous and efficient manner.
• Capable of meeting the physical requirements of the position.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted. The successful candidate may be required to provide a police reference check and/or driver’s abstract, at their own expense as a condition of employment. Candidates may be required to take a written and/or practical examination relevant to the position.

Your Toronto Zoo values the importance of inclusive recruitment practices and strives to create a workplace that reflects and celebrates the rich diversity of our city. Please let us know if you require specific accommodations to be in place before you begin the interview process.

Your Toronto Zoo respects the principles of equity, diversity and inclusion and seeks to model these principles in all that we do. We are committed to fostering an inclusive workforce where all employees feel respected, supported and valued. We strive to create an environment that represents the rich diversity of our guests and our community and encourage applications from all qualified individuals who can contribute to enhancing our commitment to equity, diversity and inclusion. Applications are especially encouraged from racialized persons/persons of colour, Indigenous/Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and women.

Your Toronto Zoo makes animal well-being a priority in everything we do, respecting wildlife, caring for our team, guest and community. We are a welcoming place to visit, volunteer, and work, united by a shared commitment to conservation, connection, and reconciliation. We blend science and traditional knowledge to protect species and their habitats, and we invite others to join us as Guardians of Wild, acting together to ensure wildlife and wild spaces thrive.

This job posting is for an existing vacancy within our organization.

Your Toronto Zoo uses artificial intelligence to screen, assess or select applicants.

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