Job Description

WHAT IS THE OPPORTUNITY?

As a ServiceNow Developer, you will be responsible for implementing and supporting Identity Access Management (IAM) services within RBC. The ideal candidate is passionate about technology and ServiceNow, and is able to work in a dynamic environment with many teams and stakeholders.

The candidate is responsible for implementing technical design, development, and automation of IAM processes. They will apply complete software development knowledge, skills, and practices to deliver high-impact solutions on the ServiceNow platform. A strong foundation in ServiceNow development is essential, including hands-on experience developing custom applications, configuring service portals, and designing workflows.

What will you do?

• Design and develop custom applications and enhancements on the ServiceNow platform.
• Integrate ServiceNow with external systems using REST APIs, JDBC, MID servers, etc.
• Partner with stakeholders across the department to translate business needs into technical solutions.
• Identify and implement automation solutions to streamline IAM processes and improve operational efficiency.
• Create and maintain documentation for solution design, configuration, and custom development.

What Do You Need to Succeed?

Must have:

• Bachelor’s degree or equivalent practical experience.
• 3+ years of ServiceNow technical experience across the following areas: custom application development, Flow Designer, Workflow, Service Portal, custom integration (e.g., REST), Business Rule, Client Scripts, etc.
• Experience with JavaScript, HTML, CSS, and good knowledge of web technologies.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Knowledge of software development practices, concepts, and technology.

Nice-to-Have:

• Master’s Degree in Computer Science or related field.
• Experience in Identity Access Management or related Cybersecurity field.
• ServiceNow certifications (e.g., CSA, CAD, CIS).

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.
• Flexible work/life balance options.
• Opportunities to do challenging work.

#techpj

#LI-POST

Job Skills

Active Learning, AngularJS, Automation Technology, Detail-Oriented, Group Problem Solving, JavaScript, Programming Languages, ServiceNow Automation Engine, ServiceNow Flow Designer, ServiceNow JavaScript APIs, ServiceNow Platform, ServiceNow Service Catalog, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL)

Additional Job Details

Address:

16 YORK ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-13

Application Deadline:

2026-05-11

Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.