Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We’re looking for our next Third Party Risk and Vendor Management Officer. Could It Be You?

The Third Party Risk and Vendor Management Officer will support the Senior Manager in the development and execution of a centralized Third Party Risk Management Framework (TPRMF) for Questbank. This role focuses heavily on building and maintaining robust TPRM processes that empower various internal risk domains to effectively evaluate and monitor suppliers. The Officer will ensure that the centralized program aligns with Canadian regulatory expectations, particularly OSFI B-10 guidelines, while maintaining a strong first line of defence against third-party risks.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

• Support the development and maintenance of first line TPRM policies, procedures, and guidelines to be utilized by risk domains and contract owners across the bank.
• Act as the liaison between risk domain users, contract owners and the development team for the TPRM technology solution.
• Proactively collect and analyze user requirements, system feedback, and process pain points from internal stakeholders utilizing the TPRM platform.
• Translate business needs and feedback into well-structured user stories, acceptance criteria, and workflows to guide the development of the platform.
• Provide guidance and support to business lines regarding the identification, management, and reporting of third-party risks, as well as the implementation of control and risk mitigation measures.
• Help manage and facilitate the vendor review process, focusing on risk assessments and due diligence requirements.
• Ensure business activities, functions, and services performed by third parties are in compliance with applicable regulatory requirements, such as OSFI B-10, and internal policies.
• Collaborate with the Procurement and Vendor Management Office (VMO) and Legal teams to ensure alignment with enterprise requirements and the effective use of shared resources.
• Identify and escalate third-party potential or actual performance or risk issues using the prescribed escalation channels.

So are YOU our next Third Party Risk and Vendor Management Officer? You are if you have…

• University degree in Business Management, Economics, Finance, or a related field.
• 3-5 years of specialized experience in Third Party Risk Management or a related field.
• Familiar with Third Party Risk Management Frameworks and Governance, specifically OSFI B10.
• Strong understanding of the end to end Third Party Risk Management workflow. From intake to contract signing.
• Strong attention to detail and confidence in challenging the risk landscape.
• Strong analytical skills, ability to set priorities and translate complex risk requirements into technical system workflows.
• Possesses excellent oral and written communication skills, with the ability to convey complex risk concepts in a clear, concise manner to various audiences and risk domains.
• Adapts quickly to changing regulatory conditions and evolving risks within the TPRM space.
• Seeks new approaches to solve problems and views mistakes as opportunities to learn.
• Ability to understand company-wide project initiatives, see cross-functional impacts, and comprehend overall company business directives.
• Creates a feeling of belonging and strong team morale among cross-functional formal and informal teams.

Compensation Information:

• Base salary range: $70,000 - $95,000
• The final compensation package will be commensurated with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Sounds like you? Click below to apply!

#LI-Hybrid #LI-MM1

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.