Benefits Specialist Jobs in Toronto, Ontario, Canada
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Toronto, Ontario, Canada
Benefits Specialist - Renewals (Contract Position)
About the role
ROLE AND RESPONSIBILITIES
Provides full back office administrative support and service to Advisors specializing in Group Benefits and Group Retirement Products. This role is an integral part of our team and will focus on relationship building/management and renewals. Management of the following day-to-day tasks:
- Liaison between the insurance carriers and advisors
- Pull reports required from carrier portals
- Co-ordinate and analyze claims experience data from different carriers, to prepare finalized renewal reports
- Communicate directly with the carriers and their service teams to discuss groups, confirm or clarify information and find resolutions
- Communicate directly with the carriers and their service teams to discuss groups, confirm or clarify information and find resolutions when applicable
- Create/Prepare client ready reports for presentation to clients
- Prompt attention to incoming emails or requests by the advisor/clients
- Maintain GGS’ service standards of respect and privacy for the clients and lead advisor
- Prepare Service reports for advisors
- Attend monthly team meetings (in-person) and corporate events; as required
- Provide administrative support where necessary
- Assist or manage special projects when necessary and/or assigned the task
- Update Hubspot accordingly (where applicable)
- Update DropBox accordingly
PREFERRED SKILLS - Maintain a high level of service standards and productivity
- Self motivated and client serviced driven
- Strong oral and written skills
- Strong attention to detail
- Strong knowledge of group employee benefit principles and terminology; preferred
- Strong ability to adapt and learn quickly
- Advanced working skills/navigation - MS Office (excel, word, powerpoint, teams), Office 365, DropBox and Hubspot
ADDITIONAL NOTES Initiative and self-efficiency are key skills that allow for a fluid and successful work week. Training will be provided along with access to email templates, carrier information, and guidelines for the position.
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About Gryphin Group Services Inc.
The Gryphin Group Services Inc., is a Managing General Agency specializing in the support of Group Benefits and Group Retirement Products. Whether you are brand new to selling group benefits or already have an existing block, our full-service model empowers you in leveraging expertise with your clients. Our platform will allow you to enhance the relationship with your clients and will improve your productivity along the way. We work with you from the beginning, whether it’s performing a comprehensive initial marketing to preparing a thorough sales report to maintaining a constant presence in facilitating transition to a new insurer. We consistently work with you for ongoing service, including preparation of client ready claims analysis reports and performing the negotiations for client renewals. Our large blocks of business within the insurance industry will give you, the advisor, a strong negotiating position with those insurers for what’s most important – your clients. All the while being your back office freeing you up to also focus on what matters – your time. GGS is the sister company of The Gryphin Advantage which was founded in 1997, The Gryphin Advantage Inc. is a Managing General Agency specializing in the distribution of Life Insurance, Critical Illness, Disability and Wealth Accumulation products.
Our Executive Team with Nadine Dozois, President, Tatiana Ferreira, Director of Operations and Dino Govostis, Director of Agency Development is growing to be a driving force in the way the benefits industry does business. Our team at GGS allows you as the advisor, to do what you do best, source and close business while nurturing and maintaining relationships with your clients
For more information, or to learn more about Gryphin Group Services Inc. please contact Nadine Dozois at ndozois@gryphings.com Tatiana Ferreira at tferreira@gryphings.com