About QuadReal Property Group QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships. QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come. QuadReal: Excellence lives here. www.quadreal.com Role Description: Reporting to the Building Operation Supervisor. The Building Operator, Level 1, plays a key role in supporting the Building Operations Team in the efficient and effective management of complex building systems within commercial towers. This position is responsible for ensuring that all systems are maintained and operated at optimal performance levels on a daily basis, with minimal disruptions. The successful candidate will contribute to the overall operational excellence of the facility, demonstrating a commitment to safety, reliability, and proactive maintenance. Responsibilities: BAS Ensure all building systems are operational and running efficiently. Review all equipment set points and status daily to ensure equipment is running and meeting desired set points Identify and investigate all BAS alarms, clear alarms by end of shift. Maintain BAS deficiency logbook/ Kode labs logbook, follow up with BAS Contractor and Kode tech on outstanding issues. Work Orders Ensure all work orders are accepted and completed with proper information and closed within allocated time and a 90% acceptance rate. Report any work orders that need to be escalated to management. Keep tenant updated, provide suggestions for non-base building repairs (contractor information, recommendations to solve issue) Perform vacant unit inspection within designated time frame with a 100% completion rate. Provided excellent customer service to our tenants with satisfaction surveys at 80% or above PM Maintenance Floor responsibilities for Cove PM (any work orders outside of daily logs) and general maintenance Ensure all Cove work orders is accepted and completed with proper information and closed within allocated time. (100% completion time expected). Input floors per operator. Ensure the current Cove data Information, such as historical maintenance, equipment nameplate data (old and new) and equipment tasks are locally backed up monthly. Ensure emergency equipment such as fire pumps & generators are properly tested and documented accordingly Base building room inspections, check each room and report (repair where possible) any signs of damage of deteriorating equipment, physical damage (rusting of pipes, damaged fan housing, door closers etc.), smells (possible burning of wires, gas etc.), sounds (bearings needed to be greased, motor seizing etc.), report any deficiencies to operations supervisor. Ensure that assigned rooms are clean and organized. o Ensuring utility carts are stocked and organized. Provide inventory lists of parts and supplies (filters, lights, ballasts, belts, plumbing, ceiling tiles, fuses, general supplies (silicone, caulking etc.), to supervisor for stock to be ordered. Conduct weekly, monthly, and annual testing for major equipment for TSSA requirements. Thorough knowledge of building systems and sequence of operation. Lighting system BAS system Blinds systems Energy Management Platform Cove Kode OS Irrigation o Fire safety Plumbing Electrical HVAC Mechanical Systems Able to read and interpret all blueprint drawings and close out documents Attending all emergencies and provide quick resolutions, providing detailed reports to operations manager & supervisor. Take an active role in maintaining a safe and healthy workplace by completing all required OHS training, using required PPE and reporting any hazards in the workplace. Participate in a system of internal responsibility where everyone contributes to the health and safety of the workplace and adheres to all OHS regulations, policies and procedures. Meet and provide status updates to operations manager and supervisor for all vendors and contractors when they are on site. Attend all fire system related issues, ensure impairment notification forms are filled out and submitted to insurance, provide detailed reports to operations manager and supervisor. Participate in JHSC, perform scheduled inspections Experience and Qualifications: Technical Qualifications - The Building Operator, Level 1 shall have the following technical qualifications or industry equivalency: a Technical Certificate ( C.Tech. or A.ScT.) or a Journeyman Tradesperson (Electrician, Plumber, Refrigeration) an asset but not a requirement BOMI SMA / SMT plus a minimum of 5 years direct work experience holding an intermediate or senior position in commercial high rise building operations; a valid drivers license; intermediate level skills in Microsoft Office. Communication & Relationship Skills / Personal Character Traits- Ability to communicate effectively and professionally, both oral and written, with all levels within the company; ability to develop and sustain cooperative working relationships with all business units; mature and self-motivated team player who is committed to personal growth and ethical integrity. Time Management / Working Environment - Ability to allocate one’s time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities, adaptable to new ideas and embrace changes; results and detail oriented; work within an environment that is subject to moderate to high levels of stress in emergency or conflict situations; on occasion requires involvement in repairs or maintenance in inclement weather or uncomfortable environmental working conditions; may be required to attend to or provide direction during after hours emergency situations; requires the ability to exert moderate physical effort and must be able to move quickly in emergency situations; is able to thrive within a busy working environment. Organizational & Leadership Skills – Ensure operations records, files and documentation are maintained in an orderly, accurate and timely fashion; sound administrative and organizational skills; possess strong leadership, supervisory, mentoring and coaching skills. Decision Making Skills - Ability to resolve problems using facts and sound reasoning; ability to achieve goals using logical and strategic approaches to resolving challenges This job posting is for an existing vacancy within our organization. The expected annualized base salary range for this role is $70,000 – $85,000. Based on the position, QuadReal offers a competitive total rewards package in addition to the base pay, which may include a performance-based incentive plan, comprehensive health & dental benefits, pension plan, and paid time off. The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, the market compensation of the role, and the consideration to internal equity. We value diverse experiences and perspectives. Even if your skills don’t align 100% with the listed qualifications or salary range, we encourage you to apply – you may be a great fit for this role or others in our community. Applicants may also be considered for alternative positions within the organization where their qualifications and experience align more closely with available opportunities. We use artificial intelligence (AI) technology — alongside human review — to assist in screening and assessing applicants for this position. Our recruitment team remains involved in all decisions. Note to Recruiters: QuadReal does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to QuadReal, directly or indirectly, will be considered QuadReal property. QuadReal will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes. QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact. #LI-SK1 For 10 years, QuadReal has created spaces that enhance the lives of the people and communities we serve. Headquartered in Vancouver, Canada, we are a leading global real estate partner focused on driving meaningful impact while delivering prudent growth. With a global perspective and local expertise collected from offices across Canada, the US, Asia and the UK, our success stems from our incredible team and from our values— integrity, collaboration, performance, innovation and responsibility. Join our team today to deepen your skillset, grow your career, and make a difference. Together, we’re reimagining an industry and building a culture where ingenuity meets community building.