Job Description Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join us! Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration. What will you do? Lead a global team of Systems Engineers, SREs and DevOps engineers to ensure seamless IT support for critical applications, drive tech currency migrations, and manage IT risk while fostering innovation and operational excellence. Oversee a globally distributed team of 20+ IT professionals, ensuring alignment with organizational goals, performance management, and talent development. Foster a collaborative, inclusive culture with a focus on continuous improvement and cross-functional partnerships. Directly report to SLT, providing transparent updates on IT performance, risks, and strategic initiatives. Align IT priorities with SLT objectives, ensuring technology enables business growth and resilience. Manage end-to-end support for 15+ production applications, including AI/ML systems, ensuring high availability, performance, and scalability. Implement proactive monitoring, incident resolution, and root-cause analysis to minimize downtime. Lead technology currency migrations (e.g., cloud adoption, platform upgrades) to align with business needs and industry trends. Partner with stakeholders to assess legacy systems, prioritize modernization efforts, and execute seamless transitions. Oversee IT risk management, including threat mitigation, vulnerability assessments, and adherence to regulatory standards Collaborate with GFT IT Risk Teams, cybersecurity and audit teams to ensure robust controls. Ensure reliable support for AI applications, including data pipeline management, embeddings deployment, and performance tuning. Work with dev teams to align IT infrastructure with AI/ML workloads, see through production deployments of new AI solutions. Develop and execute IT roadmaps, balancing operational stability with innovation. Manage budgets, vendor relationships, and cost optimization initiatives. Build strong relationships with business units, vendors, and senior leadership to align IT priorities with organizational objectives. Communicate technical strategies and outcomes in a business-centric manner. What you need to succeed? Must Have's Application uptime and performance. Progress on tech currency initiatives and risk mitigation milestones. Team engagement, retention, and skill development – AI skills, developer productivity etc. 10+ years in IT leadership roles, with experience managing global teams and complex application portfolios. Expertise in legacy and modern infrastructure, Linux, Window, cloud platforms (OpenShift, Azure), DevOps tools in RBC and IT service management (ITIL). Strong understanding of RBC’s IT risk frameworks and compliance requirements. Proven ability to drive tech modernization and manage large-scale migrations. Exceptional communication, problem-solving, and strategic thinking skills. Nice to Have's: Experience in delivering AI and ML Ops solutions Experience with vendor licensing, support-contract evaluations, commercial -risk analysis, or enterprise procurement. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work #LI-POST Job Skills Customer Service, Decision Making, Enterprise Application Delivery, Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Systems Integration, System and Console Operations, System Applications, Systems Software Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2026-07-02 Application Deadline: 2026-07-17 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.