Director, Terminal Experience & Groundside Services Jobs in Toronto, Ontario, Canada
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Toronto, Ontario, Canada
Client Service Coordinator
About the role
Cabinet Office: Learn, Experience & Cultivate your Career in the Centre for Excellence
Looking to launch (or grow!) your career in administration and client service? Want a role where no two days are the same—and where your work truly matters? Welcome to Cabinet Office. This is your chance to step into a fast-paced, high-impact environment at the heart of government and make your mark.
As a Client Service Coordinator, you won’t just be answering emails or booking rooms—you’ll be at the center of operations supporting executive leadership, including the Office of the Premier.
This is where admin meets influence, coordination meets impact, and service meets purpose.
About Us
The Corporate Planning and Services Division (CPSD) within Cabinet Office supports executive leadership across government—including the Office of the Premier, Secretary of the Cabinet, Ministers, and other senior officials.
We’re the team behind the scenes making things run seamlessly
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Coordinating executive accommodations and building operations
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Supporting government transitions and cabinet shuffles
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Support visitor management processes while helping maintain a safe and secure environment.
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Delivering top-tier corporate and client services
In short: we keep the engine running at the center of government.
About the job
This role is ideal for someone who thrives on variety, organization, and people interaction.
A Day in the Life
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Welcome and assist visitors in a fast-paced, high-profile environment
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Coordinate meetings, spaces, and logistics to keep the day running smoothly
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Manage incoming requests and redirect inquiries quickly and efficiently
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Support urgent priorities and shifting operational needs
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Keep communication flowing and tasks organized behind the scenes
What you bring to the team
Client Service Skills
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You’re professional, approachable, and detail-oriented
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You consistently deliver high-quality, attentive service that makes every interaction smooth and positive
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You consistently create positive experiences that leave clients feeling confident, supported, and valued
Organizational & Priority Management Skills
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You think on your feet and stay calm under pressure
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You juggle multiple priorities with confidence
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You effectively manage competing deadlines, shifting priorities, and high-volume requests without losing focus or attention to detail
Communication & Stakeholder Engagement Skills
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You communicate clearly and confidently, building trust with a wide range of stakeholders
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You handle sensitive conversations with discretion, professionalism, and sound judgment
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You adapt your communication style to suit different audiences and situations, ensuring messages are understood and well received.
Coordination & Administrative Effectiveness
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You manage schedules, tasks, and logistics with strong attention to detail
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You proactively identify issues and take action to keep processes running smoothly
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You bring structure to busy environments, ensuring nothing falls through the cracks
Digital & Technical Proficiency
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You’re confident using Microsoft Office (Outlook, Word, Excel, PowerPoint) in a fast-paced environment
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You’re comfortable navigating office systems, including multi-line phone systems and scheduling tools
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You quickly learn new technologies and leverage them to improve efficiency and streamline daily work
Please apply online, only, at www.ontario.ca/careers, quoting Job ID 246388, by July 17th, 2026 . Please follow the instructions to submit your application.
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About Government of Ontario
Ontario Government | Gouvernement de l'Ontario
The Ontario Government works to serve the public interest and uphold the public trust by providing Ministers with objective advice and expert guidance. The Ontario Public Service carries out the decisions and policies of the elected government with integrity and accountability and administers public services to the highest professional standards.
Le gouvernement de l'Ontario sert l'intérêt public et conserve la confiance du public en fournissant aux ministres des conseils objectifs et spécialisés. La fonction publique de l'Ontario applique les décisions et les politiques du gouvernement élu. En respectant le principe de reddition des comptes et avec intégrité, elle administre les services à la population selon les normes professionnelles les plus rigoureuses.