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Toronto, Ontario, Canada
SAP S/4HANA IS-U FICA/Collections Subject Matter Expert (SME) – Collections & Dunning
About the role
Job Description
We are seeking an experienced SAP S/4HANA IS-U FICA/Collections SME with 12+ years of SAP Utilities experience and deep expertise in Collections Management, Dunning, and Revenue Recovery. The ideal candidate will lead advisory engagements, define the Target Operating Model (TOM), and design end-to-end Collections and Receivables processes for SAP S/4HANA Utilities transformation programs.
Required Experience
12+ years of SAP IS-U experience 8+ years specializing in SAP IS-U FICA Collections & Dunning Multiple full lifecycle SAP S/4HANA IS-U/FICA implementation, advisory, or transformation projects Strong Utilities domain experience with customer-to-cash processes
Key Responsibilities
Serve as the SME for SAP S/4HANA IS-U FICA Collections & Dunning Lead workshops with business stakeholders and advisory teams Define the Target Operating Model (TOM) for S/4HANA Collections Design end-to-end Collections, Receivables, and Revenue Recovery processes Prepare BRDs, Process Maps, Fit-Gap Analysis, and Requirement Traceability Matrix (RTM) Recommend automation and modernization opportunities Collaborate with business, functional, and technical teams throughout the project lifecycle
Required Skills
SAP IS-U FI-CA (Contract Accounts Receivable & Payable) Collections Management Dunning Procedures Collection Strategies & Worklists Promise-to-Pay Write-offs & Recovery Security Deposits Installment Plans Returns & Payment Reversals Interest Calculation Correspondence Framework Mass Activities Open Item Management Clearing & Payment Processing Payment Lot Processing Lock Management Business Partner Integration
Integration Experience
Hands-on experience integrating SAP IS-U FI-CA with
SAP S/4HANA Finance (FI/CO) SAP IS-U Customer Service Device Management & Billing SAP Credit Management SAP CRM/CX Payment Gateways External Collection Agencies
Qualifications
Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field Strong communication and stakeholder management skills Experience working on SAP Utilities transformation programs
Interested candidates, please share your updated resume along with
Current Location Work Authorization Availability Expected Rate Contact Number Email: Amit.Singh@AxiomGlobal.com
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About Axiom Global Technologies
Founded in 2001, Axiom Global Technologies provides talent acquisition, document management, and workers’ compensation bill-review solutions to its clients across North America and Asia; fueling their growth while optimizing costs and reducing business risk.
Our solutions include:
Talent Acquisition Services: Direct hire and project-based solutions for Technology, Finance, Sales, Marketing, Accounting, and Human Resource Management
Document Management Services: Archival, Workflow Integration, Imaging and OCR/ICR, Metadata Extraction, Drawing Conversion, Bill Review Services, IT Staffing Solutions, Recruitment Process Outsourcing and Placement Consultant
Cost Containment Solutions: Medical Bills Process to State Mandated Fee Schedules and Reporting Requirements, PPO Network and MPN management, California iBR Management, and Mail room integration with onsite scanning and routing