SUMMARY

The Royal Canadian Yacht Club (RCYC), a year-round private club with City and Island Clubhouses in Toronto, is currently seeking a Front Desk Attendant, to join our Member Services team. This entry-level role supports safety, service, and security operations across RCYC’s facilities and is ideal for individuals looking to gain hands-on experience in hospitality and Club operations. As a Front Desk Attendant, you'll play a key role in creating welcoming members and guests, supporting other departments and logistics and transportation.

WHY JOIN RCYC?

RCYC offers a collaborative and service-oriented work culture in a unique waterfront setting. Join a team that values professionalism, tradition, and hospitality excellence in a high-member-engagement environment.

WHAT WE OFFER

• Seasonal position with competitive hourly pay.
• Opportunities to work at City Station, City Clubhouse, and Island Clubhouse.
• Cross-training in transportation, service, and security operations.
• Transportation to the Island Clubhouse via private Club launch.
• Supportive team environment with room to grow.

RESPONSIBILITIES

• Greet Members and Guests courteously and professionally.
• Support onboarding/offboarding of passengers at Club docks and launch stations.
• Assist with issuing guest passes and managing visitor sign-ins.
• Monitor grounds and access points to uphold safety and Club policies.
• Provide accurate information about Club amenities, directions, and events.
• Conduct routine walkarounds and report safety concerns to management.
• Assist with Club events, deliveries, and special functions.
• Maintain cleanliness and professionalism across all Member Service areas.

Site-Specific Tasks May Include

• City Station – Assist with guests’ accessible transportation, vehicle direction, retail support, and deliveries.
• City Clubhouse – Conduct security walkarounds and monitor guest access.
• Island Clubhouse – Raise/lower Club flags, patrol grounds, and check doors, lights, and facilities after hours.

WHAT YOU BRING?

• Customer service or hospitality experience preferred but not required.
• Strong communication and people skills.
• Basic computer skills (Microsoft Outlook an asset).
• Positive, proactive mindset with a willingness to learn.
• CPR and First Aid and Smart Service are required

PHYSICAL REQUIREMENTS

• Comfortable working outdoors in various weather conditions.
• Ability to stand, walk, bend, and lift up to 50 lbs during shifts.
• Capable of moving between Club facilities and performing physical tasks.

HOURS OF WORK

• Seasonal schedule with flexibility for days, evenings, weekends, and holidays.
• Shifts may rotate between Clubhouse locations depending on operational needs.

ACCOMODATION

RCYC is proud to be an equal opportunity employer committed to a diverse and inclusive workplace. We ensure that all individuals are treated equally, respectfully, and with integrity. Accommodations are available throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).