Solutions Designer – Intermediate (RQ00214)

Client: Metrolinx

Work Location: 277 Front St W, Toronto, ON, Canada (Hybrid)

We are hiring a highly experienced Solutions Designer – Intermediate to provide technical leadership and solution delivery expertise for complex enterprise technology initiatives at Metrolinx.

The successful candidate will lead the design, validation, implementation, and delivery of technology solutions aligned with business objectives, enterprise architecture standards, and long-term IT roadmaps. This role requires extensive experience with cloud migration, application modernization, solution architecture, infrastructure engineering, vendor management, and leading complex technology delivery initiatives.

The ideal candidate will have strong experience managing large-scale initiatives, migrating on-premises applications to cloud platforms, collaborating with enterprise architecture teams, leading technical delivery teams, and ensuring successful production releases within complex public-sector environments.

Role Snapshot

Requisition Class: Solutions Designer – Intermediate

Job Title: RQ00214 – Solutions Designer – Intermediate

Client: Metrolinx

Work Location: 277 Front St W, Toronto, ON, Canada

Work Arrangement: Hybrid

Estimated Start Date: 03 August 2026

Estimated End Date: 02 February 2027

Contract Duration: 132 Business Days

Working Hours: 7.25 hours per day

Application Deadline: Tuesday, July 28, 2026 – 01:00 PM EST

Contact Email: hrsmss@smsoftconsulting.com

Mandatory Submission Documents

Interested Candidates Must Submit The Following Documents

Updated Resume in Word format (Mandatory)

Skills Matrix and References (Mandatory) Expected Hourly Rate (Mandatory) Visa Status (Mandatory) LinkedIn ID (Mandatory)

Note: Applications submitted without mandatory documents cannot be processed.

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Key Responsibilities

Technical Solution Leadership & Delivery Management

Manage and provide technical direction to delivery teams implementing technology solutions that address Metrolinx business needs. Lead technical execution, solution validation, governance activities, and incremental product releases. Validate Service Provider deliverables and ensure technology outcomes align with business stakeholder expectations. Collaborate with Enterprise Architecture teams to ensure application solutions align with enterprise technology roadmaps. Provide technical leadership throughout the complete solution lifecycle, from design through production implementation. Support the development of annual IT operating plans, delivery objectives, and technology improvement initiatives.

Solution Design & Application Roadmap Management

Translate enterprise architecture decisions into application-level solutions that address business requirements. Review and validate solution designs, technical specifications, configuration artifacts, development outputs, and quality assurance results.

Support complex technology initiatives by

Tracking development progress Resolving technical challenges Managing scope changes Ensuring business expectations are achieved Convert 12–18 month technology roadmaps into actionable delivery plans, including shorter delivery increments and sprint-based execution. Identify and manage application and infrastructure integration points across enterprise solutions. Ensure delivered solutions meet technical standards, operational requirements, and business objectives.

Solution Release & Issue Management

Support production releases by reviewing delivery schedules and monitoring solution maturity throughout implementation. Provide oversight during key delivery checkpoints to confirm alignment with approved technical designs. Participate in governance activities and ensure required technical artifacts are completed.

Validate

Solution design documentation Configuration and development artifacts Quality control results Support issue resolution, troubleshooting activities, and root cause analysis. Provide technical guidance during production releases and application support activities.

Cloud, Infrastructure & Technology Engineering

Design and support enterprise-scale technology solutions including: SaaS platforms Public and private cloud environments Hybrid cloud solutions Virtualization Network, storage, and compute solutions Support cloud migration initiatives, including migration of on-premises applications to cloud platforms. Enable application monitoring, automation, orchestration, and operational management capabilities.

Collaborate with technical teams to perform

Capacity planning Performance management Availability management System health monitoring Stakeholder & Vendor Relationship Management Act as a technical liaison between business stakeholders, IT teams, Enterprise Architecture, and external Service Providers. Lead discussions with vendors, technical partners, and internal stakeholders. Review complex vendor statements of work, proposals, and technical deliverables. Support vendor performance reviews and service delivery improvement initiatives. Provide guidance to Service Provider teams to ensure successful delivery. Establish effective knowledge-sharing processes and maintain solution documentation repositories.

Risk Management & Operational Excellence

Identify, assess, communicate, and manage technical delivery risks. Develop mitigation strategies to reduce project, operational, and customer impact. Ensure alignment with IT governance frameworks, standards, policies, and methodologies. Recommend emerging technologies and innovative approaches to improve business performance. Support continuous improvement initiatives across IT delivery practices. Provide recommendations for improving service delivery effectiveness and reducing operational risks.

Financial & Resource Management

Support technology budgeting and resource planning activities. Provide input into annual operating and capital budgets. Track initiative progress, scope, schedule, and cost impacts. Identify opportunities for process improvements and cost optimization. Ensure technology investments align with roadmap priorities and business outcomes.

Team Leadership & Technical Mentoring

Lead virtual teams consisting of vendor project managers, technical specialists, project delivery resources, and production support teams. Provide technical leadership, mentoring, and direction to IT professionals. Ensure teams have appropriate skills, resources, and support to successfully deliver initiatives. Promote a high-performance culture focused on collaboration, accountability, and continuous improvement. Build strong relationships with strategic Service Providers and technology partners.

Required Skills & Experience

Skill / Experience Years Required Experience delivering midsize-to-large technology initiatives with high complexity and business impact 8+ Years Experience migrating on-premises applications to cloud platforms 10+ Years Solution delivery leadership and technical project execution Required Leading discussions with vendors and business stakeholders Required Enterprise application solution design and architecture alignment Required Cloud platforms and hybrid infrastructure solutions Required Application lifecycle management experience Required Agile delivery methodologies and lifecycle management tools Required Experience with enterprise IT governance frameworks Required Experience leading IT professionals and delivery teams Required

Required Education

Post-secondary degree or diploma in

Computer Science Information Technology Engineering Business Administration Related discipline Equivalent combinations of education, training, and progressive experience in solution delivery leadership roles will also be considered.

Preferred Certifications

Certifications & Preferred Qualifications

Microsoft Azure Solutions Architect Expert Certified

TOGAF Enterprise Architecture Foundation/Practitioner Agile certification (ACP, CSPO) Software Development Methodology certifications PMP or PRINCE2 certification ITIL Foundation Certification

Technical Competencies

Expert understanding of solution delivery and application management lifecycle practices.

Ability to validate technology solutions through review of

Technical designs Configuration artifacts Development outputs Quality control results Strong knowledge of application and infrastructure integration principles.

Experience with Agile lifecycle tools such as

Jira Confluence Knowledge of DevOps, Lean, Agile, and Bimodal IT approaches. Experience with cloud services, outsourcing models, and alternative IT sourcing strategies. Strong understanding of IT and business strategy alignment. Experience managing Service Providers and outsourced delivery teams. Strong leadership, negotiation, facilitation, and stakeholder management skills. Ability to communicate technical concepts effectively to both technical and non-technical audiences. Strong problem-solving, analytical, and presentation skills.

Leadership Competencies

Service-Focused Leadership

Transformational Leadership Effective Communication Delivering Superior Results Building High-Performance Teams Sound Decision Making Living Organizational Values Team Engagement and Collaboration Personal Effectiveness

Working Conditions

Hybrid work arrangement.

Occasional after-hours support may be required for

Production releases Application troubleshooting Root cause analysis activities Critical operational support How to Apply

Interested candidates are requested to submit the required documents by

Tuesday, July 28, 2026 – 01:00 PM EST

Email: hrsmss@smsoftconsulting.com

Required Documents

Updated Resume in Word format

Skills Matrix and References Expected Hourly Rate Visa Status LinkedIn ID

Applications without complete documentation cannot be processed.

If this opportunity is not the right fit, please share it with qualified Solutions Designers, Technical Solution Managers, Solution Architects, Cloud Architects, or Technical Delivery Leads with strong experience in enterprise solution delivery, cloud migration, application modernization, vendor management, and large-scale IT initiatives.