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Toronto, Ontario, Canada
Warranty Administrator
Top Benefits
About the role
ALL IN ON A REWARDING CAREER AT INLAND
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.
We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.
Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.
This position is located at our sales and service dealership in Langley, BC.
THE OPPORTUNITY
The Warranty Administrator will be responsible for processing warranty claims. This involves interpreting failure reports and writing claims reports and submitting them to the manufacturers’ warranty processing centers.
YOUR RESPONSIBILITIES
- Interprets failure reports and composes claims reports in such a manner as will be properly understood by claims adjudicators at manufacturers’ warranty processing centers
- Completes the various claim forms, properly codes failures and lists materials as required by different vendors
- Processes warranty claims in a timely manner
- Verifies criteria required by OEM/vendors, checks warranty eligibility for the repairs
- Responds to warranty inquiries from internal and external customers
- Tracks warranty parts to be returned to vendor or discarded
- Closes warranty repair orders
- Keeps warranty schedules up to date
- Reviews credit notes and warranty statements for items to be posted to warranty schedules
- Maintains records for auditing purposes as needed by the company and by warrantors
- Maintains an excellent line of communication with all vendors
- Maintain all service and customer records as required by the warrantor
WHAT WE LOOK FOR
- High school diploma or general education degree (GED) essential
- Post-secondary diploma or trade certification preferred
- Three years’ related experience in automotive, truck or equipment warranty
- Strong computer skills, with intermediate level Excel
- Ability to proactively problem-solve and think logically
- Good verbal and strong written communication skills
- Good mechanical aptitude
- Strong interpersonal skills
- Detail-oriented
- Accountability and dependability
PAY RANGE
The salary range for this role is between $50,000 - $60,000, based on experience.
CAN BENEFIT PACKAGE
Our employees receive a generous benefits package including
- Extended Medical (including Vision)
- Dental
- Prescription benefits
- RRSP with employer matching program
- Long Term and Short Term Disability
- Life Insurance
- Paid Time Off
- On-going training opportunities
Are you ready to go ALL IN on a career at Inland? We invite you to apply today!
(warranty claims, truck, heavy truck, heavy equipment, warranty claims administrator, claims administrator)
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Not the right fit? Search for Warranty Administrator jobs in Township of Langley, British Columbia, Canada
About Inland Kenworth
Inland Kenworth Paclease provides Leasing and Rentals in BC and the Yukon.
We have 14 location in Canada and additional locations in California, Arizona and New Mexico.
Our product lines include Kenworth, Tigercat, Case, Link Belt, Amman and Volvo Equipment (Yukon only)