161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Principal Associate Social Content Creator

About Capital One Canada. For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!

About The Role Capital One is seeking a Principal Associate, Social Content Creator to join our in-house creative team. In this role you’ll help ensure Capital One Canada is discoverable, trusted and engaging by producing everything from punchy social content and digital ads, explainer videos and branded storytelling. This is a unique opportunity to play a role in evolving our approach to content marketing.

If you’re a champion of strategic ideas with a passion for creating content and have a customer-focused marketing background, we’d love to hear from you.

Candidates must submit work samples/portfolios with their application. Your Responsibilities:

• Conceptualize, shoot, and edit high-energy, short-form video (TikTok, Reels, Shorts) that stops the scroll and builds trust with customers

• Step in as on-camera talent as needed (e.g. hosting interviews or streeters)

• Create marketing content that cuts through the noise

• Monitor ongoing cultural conversations and social trends unique to each platform, and identify topics that our target audience engages with to implement real-time opportunities

• Adapt content contextually, across channels and tailored for different audiences

• Collaborate with designers, motion designers, art directors, writers, and brand and marketing strategists, to produce content for digital marketing campaigns

• Provide direction during productions to on-camera talent (primarily real people)

• Partner with internal stakeholders to tell associate stories that elevate our brand

• Work autonomously on numerous projects happening at the same time

• Act as a team lead by providing mentorship, guidance, and project oversight

• Deliver error-free work, using best practices with keen attention to detail

• Listen to and incorporate feedback

Who you are:

• Your curiosity is endless. There’s always something else to learn.
• You’re flexible and not afraid of change—in fact, you welcome the challenge.
• You share your point of view but seek out what might be missing and listen.
• You have big ideas and know the best ones are driven by proof, persistence and patience.
• You’re a storyteller. You simplify the complex and compel your audience to act.
• You know how to enjoy yourself. While fun isn’t mandatory, it certainly seems to follow you.
• You care—about the work, your team and the customers you serve.

Basic Qualifications:

• You have a portfolio that proves you can script, shoot, and edit specifically for social platforms
• 5+ years experience creating digital content for social media
• 5+ years experience with editing software (Premiere, CapCut, After Effects) and GSuite (GMail, Sheets, Slides or Docs)

Preferred Qualifications:

• Bachelor’s degree
• Experience in the financial services industry

Working at Capital One. Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.

We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).