Work Location: London, Ontario, Canada

Hours: 37.5

Line Of Business: Technology Solutions

Pay Details: $69,700 - $98,400 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description: Customer Assistance Technology Solutions covers technical planning, integration, systems analysis, design, development, unit and component systems testing, deployment, support-maintenance, and more. Meaningful, effective relationship-building is part of what these highly-skilled experts do best as they work together with technology project managers, delivery partners, business and systems analysts, testing and quality assurance teams, sponsors and so many other stakeholders to deliver requirements.

Job Accountabilities We are looking for someone to embrace a broad range of tasks associated with developing application and systems solutions to address business challenges.

• Develop new applications and perform unit / component test for new application development initiatives aligned to business needs and in accordance with technology architecture standards
• Ensure effective communication of solutions development requirements for respective area and contribute to project plans, estimations, timelines and status updates to support management team / clients on prioritizing new and existing projects against IT requirements and business objectives
• Inform key stakeholders of any issues that may impact other areas of the project and resolve or escalate issues as required
• Support business enquiries and business activities through execution of small enhancements and break / fix implementations (e.g. source code changes)
• Work with Business Analysts / Systems Analysts, other technology Developers / Solution Designers to ensure the configuration and custom components meet application requirements and performance goals
• Create and maintain quality code, ensure defect free programming consistent with standards; provide code maintenance and support during testing cycles and post-production deployment and participate in reviewing peer coding
• Adhere to standard security coding practices to ensure application is free of most common coding vulnerabilities
• Contribute to project plans, estimations and status updates
• Participate in identifying and recommending development / testing solutions / tools in support of project / application objectives
• Completes unit and integration testing for conformance to standards and adherence to design specifications
• Comply with well-defined enterprise technology delivery practices and standards and project management disciplines by participating in scope assessment, risk and cost analysis
• Assist in the development / maintenance of comprehensive processes for prevention of issues and participate in problem determination and timely resolution of incidents applying appropriate quality measures
• Provide technical support during Incident management, assisting with incident analysis, impact assessment, and recommending incident resolution
• Continuously enhance knowledge / expertise in own area and keep current with leading-edge technologies, emerging trends/developments and grow knowledge of the business, applications, infrastructure, analytical tools and techniques
• Prioritize and manage own workload in order to deliver quality results and meet timelines as assigned
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team
• Establish effective relationships across multiple business and technology partners, program and project managers
• Participate in knowledge transfer within the team and business units

Education And Experience Requirements

• Undergraduate degree or Technical Certificate
• 5-7 years relevant experience
• Mandatory Skillset: COBOL, IMS DB/DC, SAS, DB2, Smart Restart, CA-7, JCL, SQL, IBM OS/390, Z/OS, TSO, ISPF, QMF, SPUFI, CLIST, VSAM, File-aid, TIBCO, NDM, FTP, Endevor
• "Nice to have" Skillset: Netron Cap, Test Sets, Service Now, RC Secure, ICETOOLS, INSYNC, JAVA, Angular, VB Script, SSIS, SSRS, Spring, Springboot, Microservice, API, HTML5, Typescript, Maven

Additional Information

• Performs moderately complex to difficult technical tasks with others or independently
• Sound to advanced knowledge of the business, technical environment, processes, procedures, various programming languages and operating systems
• Works independently as an experienced developer and helps resolve complex issues, guide others within area of expertise
• Works on multiple medium to large sized projects
• Generally reports to an IT Manager or above

Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only): Sans Objet