This opportunity is currently only available to bargaining unit members. If you are not a bargaining unit member, your application will not be forwarded to the hiring manager. In the event the position is not filled with a bargaining unit member, it will be reposted and open to all general applicants. Role impact: To deliver a consistent and outstanding level of customer service to clients by actively seeking out opportunities to provide assistance and support. To ensure that property rules and standards are observed by maintaining a highly visible and reassuring presence through their assigned patrol and post duties. To act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming property environment. The successful candidate must be able to work shifts including weekends, nights, and evenings.

What you will deliver:

• To patrol the Toronto Dominion Centre complex
• To identify and deal with security exposures, violations, hazards and suspicious activities and report same
• To maintain control of contractors, construction, service workers on site, records, issue keys, and administer passcards and passcard system
• To provide an active and preventative security presence in all common areas of the Concourse Retail Mall and property complex
• To ensure public safety and a problem free environment
• To protect tenant employees, property and information through enforcement of access control
• To provide access control to the Shipping and Receiving areas of the Toronto Dominion Centre.
• Desk, Patrol, Shipping and ACC coverage and assist with signing in vehicles at Shipping & Receiving
• Conduct access control duties
• Conduct fire watches and other area checks
• Conduct inspections with provided equipment throughout the complex as required
• Other duties as assigned

What your strengths are:

• Ability to overcome adversity
• Ability to handle stressful situations with tact and diplomacy
• Ability to multitask and function in a fast-paced environment
• Service oriented
• Strong customer service and interpersonal skills
• Maintain a professional appearance

What you need to succeed:

• Diploma in Security preferred
• Current CPR and First Aid Certificates
• Acquire and maintain a valid Security Guard licence and comply with PSISA and its regulations, as amended from time to time
• Minimum one (1) year general security experience and acceptable familiarity with the TDC Complex
• Successful completion of annual Use of Force and CF compliance training
• Complete CF Serve and Secure program and recertification annually
• Solid understanding of Occupational Health and Safety Act
• Maintain safe working practices and demonstrate same to co- workers
• Basic knowledge of emergency procedures and Standard Operating Procedures
• Detailed notebook taking and report writing ability
• Ability to walk or stand for extended periods, some lifting up to 20 pounds

This is a unionized position and pay rates are set out in the applicable collective bargaining agreement. Cadillac Fairview offers a comprehensive benefits plan package, paid time off including vacation, wellbeing & volunteer days and support for continued growth and development.

Why you should join us: At Cadillac Fairview we have been transforming communities for over 50 years. We are so much more than our properties. We are building leaders at all levels. We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development. We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension. Imagine a place where you can make a difference!

At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.

Are you someone who believes in our values?

• Aim Higher – we strive to exceed expectations
• Own Your Expertise – we empower ourselves and each other
• Collaborate Effectively – we bring the right people together to get the right results
• Engage with Empathy – we objectively consider the needs of others
• Embrace Change – we drive, learn from, and adapt to change

At CF you’ll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected.

CF is an equal opportunity employer and is committed to creating a diverse and inclusive environment. If you need reasonable accommodation during the recruitment, assessment, and/or selection process, please notify your CF contact or email cfcareers@cadillacfairview.com.

This posting is for a vacant position. CF may use artificial intelligence (AI) technology, alongside human review, to assist in screening and assessing applicants for this position.