Sales Account Executive

Position Summary

The Sales Account Executive drives growth by building strong client relationships and delivering exceptional service across our integrated law, advisory, and media verticals. This role combines business development, client success, and account management to achieve revenue targets and long-term client satisfaction. The Sales Account Executive is responsible for identifying and securing new business opportunities, leading seamless client onboarding experiences, and maintaining ongoing partnerships that promote retention and expansion. Acting as a strategic connector between leadership and operations, this role contributes to organizational excellence by aligning client needs, service delivery, and overall business goals.

Location: Toronto, hybrid

Position Type: Full-time

Department: Sales

Compensation: $70,000-$80,000 + Commission

Responsibilities

Sales & Revenue Growth

• Identify, engage, and close new client opportunities across our integrated law, advisory, and media verticals
• Drive bookings and revenue against monthly and quarterly targets
• Develop and maintain a healthy pipeline of prospects through outreach and networking
• Work collaboratively with leadership and marketing to refine value propositions and tailor pitches
• Identify and implement innovation opportunities for new ways of practice

Client Onboarding & Success

• Lead onboarding processes to ensure smooth transitions from sales to service delivery
• Build strong client relationships through responsive communication and ongoing engagement
• Monitor client satisfaction and proactively identify opportunities for upsell, cross-sell, and retention
• Act as the voice of the customer internally to improve service offerings and delivery

Account Management

• Serve as a trusted advisor and point of contact for key accounts
• Regularly report on account health, revenue forecasts, and satisfaction metrics
• Ensure timely responses to client inquiries and a high standard of service excellence

Leadership Development

• Act as a bridge between senior executive and front-line operations to ensure that operations and strategy are aligned
• Contribute to conversations on quality and commitment to organizational KPI

Values & Key Competencies

-Client Success : We put our clients at the center of every decision and interaction. -Collaboration : We succeed together by fostering teamwork and supporting one another and holding each other accountable. -Community : We nurture a fun, high-paced, high-performance culture grounded in understanding and giving back. -Innovation : We evolve through creativity, adaptability, and continuous improvement. -Integrity : We do what’s right even when it’s hard or unseen, because that’s how trust is built and reputations are earned.

What You Bring

• 5+ years of experience in services sales (legal, consulting, media, or professional services preferred)
• Demonstrated success hitting sales targets and growing accounts
• Experience in managing the full client lifecycle, from lead generation through onboarding to long-term relationship management
• Exceptional written and verbal communication skills
• Highly organized with the ability to manage multiple clients and priorities simultaneously
• Strong sense of urgency and commitment to responsiveness

Who We Are

Spraggs Group is redefining the professional services industry through AI-driven innovation, agility, and a relentless focus on client success. We operate at the intersection of experience and evolution, leveraging modern technology and fresh perspectives to solve complex challenges for small and medium businesses.

At Spraggs Group, we empower our people to own their roles, challenge the status quo, and grow alongside the company. If you’re looking for a workplace that values your ambition as much as your expertise, you’ve found it.