Fiduciary Trust International is a premier investment and wealth management firm with a commitment to growing and protecting wealth across generations. We offer a dynamic and collaborative approach to managing wealth for high-net-worth individuals and families, family offices, endowments, foundations, and institutions.

Personal Trust Services VP

The Personal Trust Services VP will service Fiduciary Trust's assets under administration (AUA) by providing professional Estate Planning, Executor, and Trustee services to high-net-worth clients. The role provides expertise on all aspects of estate and trust management and collaborates with internal and external stakeholders, working collaboratively as a member of the client relationship team.

Responsibilities:

Relationship and Account Management:

• Provide a best-in-class personalized client experience by always acting in the best interests of the client and their family in all aspects of fiduciary and agent account management. This will include delivery and oversight of all aspects of the professional administration of complex estates, trust and power of attorney accounts, such as managing assets, coordinating with beneficiaries and stakeholders, handling any legal or financial complexities and possibly managing relationships with external professionals/professional service providers such as lawyers, accountants, property management firms, appraisers etc. to ensure professional services are efficiently provided to accounts and agreements/service levels are met as per requirements.
• Collaborate with clients and their legal representatives to develop tailored estate plans that align with their financial goals and objectives. This includes analyzing assets, preparing wills, trusts, and other estate planning documents, and ensuring compliance with relevant laws and regulations.
• Develop rapport and instill confidence with the client to develop credibility and earn trust.
• May provide administrative support to financial advisors that may include financial reports, account reconciliation, trade activity, or fee collection. Will ensure proper documentation and administrative decisions on each account.

Business Development:

• Build strategic relationships with COI’s including lawyers, accountants, and financial advisors with the goal of strengthening relationships and collaboration with Fiduciary Trust to grow the Trust’s business. Work closely with financial advisors to assist them in retaining or growing assets under their management through the transfer of wealth from one generation to the next.
• Develop acquisition strategies and maintain a strong pipeline of referrals that will create sustainable and profitable growth.
• Oversee content and marketing materials for new business. Create and deliver sales and marketing presentations.
• Be a valued partner and primary resource on estate planning, executor and trustee services to the sales force and in servicing complex high net worth relationships.

Risk Management:

• Limit firm risk exposure by leading/collaborating with Compliance, Operations, Legal and others in the management of governance meetings and ensuring the maintenance of governing body mandates, oversight and approval guidelines to resolve administrative, risk management and legal issues of accounts.
• Participate in the review and discussion of discretionary decisions on behalf of Fiduciary Trust and properly exercise the discretion provided in the will, trust agreement or power of attorney documents.

Leadership:

• Help shape future strategy for business growth, including the evaluation of various delivery strategies and account management options to expand the Trust business through direct markets and referral partnerships.
• Break down strategic problems, analyze data and information to provide recommendations.
• Take a continuous improvement approach to identify problems or efficiency issues and propose solutions.
• Monitor and track performance, including the production of regular reports and dashboards.
• Participate in the communication and change management strategy to ensure consistency of messaging and positively influence or change behaviours.
• May have some direct people management responsibilities, overseeing and supervising workflow and activities. Provide technical assistance, coaching, and mentoring to support the development of the employees and create a positive, work environment by modeling company values.

Qualifications:

• 7 + years of experience in Estate and Trust administration
• Estate and Trust credentials (e.g. trust company training program, MTCI, TEP, CA or LLB)
• Excellent communication and relationship management skills
• Ability to work independently with minimal supervision
• Strong background in estate planning and estate and trust administration, either through legal practice or as a senior trust officer or estate planner in the trust industry
• Solid understanding of modern portfolio theory and investment management disciplines
• Solid understanding of trust accounting principles and practices
• Solid understanding of personal and estate and trust taxation principles

We offer employees a competitive and valuable range of total rewards—monetary and non-monetary — designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus and corporate pension plans. We offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering) and a motivational wellbeing program. We expect the annual salary for this position to range between $175,000 - $200,000 CAD, depending on location and level of relevant experience, plus discretionary bonus.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. If you believe that you need an accommodation or adjustment, due to a medical condition or disability, to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number of the position you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.