Who you are

• The qualifications for this role include over ten years of relevant experience, strong knowledge of data center services, analytical and communication skills, cultural awareness, adaptability to fast-paced environments, and a bachelor’s degree with MBA preferred
• Experience in product management, marketing, development, commercial operations, or similar role
• Understanding of product management fundamentals such as Lean development methodology
• Strong technical acumen, preferably with applied experience across Data Center services, with a preference for focus on the hyperscale customer segments
• Analytical problem-solving and planning skills to discover, design, and implement effective practical recommendations
• Exceptional communication and interpersonal skill - both verbal and written. Culturally aware and adept at working across multiple geographies
• Proven ability to build strong working relationships with peers and key cross functional areas within the business to be the voice of the region
• Able to thrive and adapt in a fast-paced environment, staying abreast of a dynamic industry landscape
• Bachelor’s degree, MBA preferred
• 25-30% travel for external or internal meetings and industry conferences

What the job involves

• XScale is a relatively new Business Unit within the wider Equinix organisation who specialise in delivering wholesale style data center facilities to our global Hyperscale customers
• A director level role in xScale will offer the successful candidate an opportunity to drive and collaborate on work that enables the growth of the Hyperscale market throughout its digital transformation
• At Equinix, we embrace diversity in thought and contribution and are committed to providing an equitable work environment – this is foundational to our core values as a company and is vital to our success
• The Director of xScale Product Strategy & Management on the xScale Strategy & Product Team will focus on executing the global xScale product strategy to maximize line-of-business revenue and minimize risk
• This position involves collaboration with various stakeholders to ensure the product’s market effectiveness and alignment with needs of our investor-partners and the Equinix go-to-market team
• This includes contributing to the product vision, roadmap and business cases as well as supporting innovation opportunities and managing the non-technical aspects of the datacenter product lifecycle
• The role also deep listening to customers, Equinix go-to-market teams, and the xScale Asset Management, to identify valuable research insights to improve the customer experience and xScale financial outcomes
• This includes broad cross-functional work extending to xScale teams for Operations, Business Operations, PMO and Corporate Development teams, such analyzing and optimizing value chain activities, developing and monitoring KPIs, administering go-to-market support, implementing product and services improvements in collaboration with various stakeholder organizations
• The company emphasizes equal employment opportunity and accessibility
• Executes the product strategy to support the xScale line of business meeting the needs of our hyperscale customers and the business goals for Equinix and its
• Represents the xScale line of business with respect to activating hyperscale datacenter vision, goals, product capabilities, capacity roadmap and business cases
• Contributes to the development of product strategy, go-to-market efforts, and ongoing management of the product strategy lifecycle
• Collaborates with xScale Product Management leads to improve the end-customer experience and lifecyle, with a particular focus on services within the datacenter developed in collobration with xScale Operations leveraging support from our Digital & Innovation Organization
• Integrates insights from customers as well as Corporate Strategy and other research to improve user experience, manage and prioritize roadmap deliverables, and communicate xScale solutions
• Manages stakeholder expectations within and/or across functions as the regional liaison on behalf of the Product & Strategy Management team
• Manage and communicate the product roadmap, including managing backlog & priorization of product initiatives; participate in creating a shared vision and clear goals for the product
• Deliver product training and process enablement curriculums; participates in cross-functional training and meetings
• Partner with xScale Business Operations to run the business: analyze and optimize value chain activities; establish and monitor KPIs; administer regional promotional support; implement course corrections as needed, leveraging support from the Equinix Enterprise Data & Analytics team and Digital & Innovation Organization
• Support commercial teams in customer negotiations and contracts representing the core xScale business and product management objectives