Who you are

• You’ve led the charge on big, complex design transformations before—and you thrived
• You’re equal parts creative visionary and strategic business partner, able to speak the language of design and the language of growth in the same conversation
• Proven leadership in large-scale design transformations within SaaS
• Commercial acumen to tie design decisions directly to business outcomes
• Charismatic leadership style that inspires change and builds strong teams
• Track record of shaping culture, embedding collaboration, and driving continuous improvement
• Incredible at understanding the customer, and exceeding their expectations
• Proven at bringing cross-functional teams together, with the ultimate goal of serving the customer
• 10–12 years in design, including 6–8 years in senior strategic leadership
• A portfolio showcasing not just design excellence, but organizational transformation
• Bachelor’s degree in Design, HCI, or a related field
• Deep expertise in UX strategy, multidisciplinary team leadership, and Design System development
• Comfort with both qualitative insights and quantitative data to measure and prove design’s impact

What the job involves

• At Docebo, we’re not just building learning platforms—we’re reimagining how the world learns in an AI-driven era. And we need a design leader who doesn’t just think outside the box, but redesigns the box entirely
• As our Senior Director of UX & Design, you’ll shape bold, human-centered experiences that blend usability, beauty, and innovation—raising the bar for an entire industry. You’ll guide our design strategy, build an AI-empowered, customer-first culture, and transform vision into measurable impact. This isn’t design for design’s sake—it’s design excellence as a competitive advantage
• If you love leading high-performing teams, pushing boundaries, and proving that design belongs at the very heart of business growth—you’ve just found your next adventure
• Craft the Big Vision (and Make It Real)
• Define and drive a bold UX/UI transformation strategy that marries usability, simplicity, beauty, and innovation
• Align design vision with company goals and get exec-level buy-in to make it stick
• Build & Scale a World-Class Design Org
• Reimagine a global design function with AI at its core, but unmatched human creativity as the differentiator
• Set the standard for product experiences that delight, inspire, and perform
• Data, Metrics & Measurable Impact
• Lead a measurement-first culture—build frameworks for UX KPIs, usability metrics, adoption, retention, and win rates
• Connect design outcomes directly to business results
• Innovation & Trendspotting
• Keep Docebo ahead of the curve by spotting industry shifts and emerging technologies
• Ensure our platform doesn’t just close gaps—it sets new market standards
• Design System Evangelism
• Transform and champion our Design System as a strategic asset
• Drive consistency, accessibility, and development efficiency while inspiring Engineering and Product to see its value
• Cross-Functional Leadership
• Be the design voice in strategic-level discussions keeping focus on the user experience
• Collaborate with Product, Engineering, and Marketing to ensure design is a foundational pillar of how we build
• Demonstrate obsession with our customers by learning from our Revenue and Support functions to pinpoint key challenges
• Operational & Resource Leadership
• Own the design budget, tools, and resources
• Scale smartly to fuel transformation initiatives and talent growth