Working Title: Special Services Specialist

Job Class: Central Services Administrative Specialist, Senior

Agency: Direct Care and Treatment

Job ID: 95902

Location: Moose Lake Telework Eligible: No Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: Open to all qualified job seekers Date Posted: 07/29/2026 Closing Date: 08/04/2026 Hiring Agency/Seniority Unit: Direct Care and Treatment / DCT Moose Lake AFSCME Division/Unit: MSOP / MSOP ML Mailroom Work Shift/Work Hours: Day Shift 7:00 a.m. - 3:30 p.m.

Days of Work: Monday - Friday

Travel Required: No Salary Range: $22.62 - $30.62 / hourly; $47,230 - $63,934 / annually Classified Status: Classified Bargaining Unit/Union: 206 - Clerical/AFSCME Work Area: MSOP ML Mailroom FLSA Status: Nonexempt Designated in Connect 700 Program for Applicants with Disabilities: Yes

Direct Care & Treatment (DCT) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCT does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Minnesota Sex Offender Program (MSOP) is a residential, sex offense specific treatment program in a modified therapeutic community and secure setting that provides services to over 700 individuals who have been civilly committed for sexual offending. MSOP is a national leader in the industry and is committed to providing services on the leading edge of the comprehensive evaluation, treatment, and management of clients. MSOP has facilities in Moose Lake and St. Peter, MN.

MSOP is currently seeking a detail-oriented and dependable Special Services Specialist to support critical facility operations at our Moose Lake location. This role functions within the secure perimeter of the treatment facility and is responsible for processing and distributing client mail in accordance with established policies and security protocols. The specialist serves as a subject matter expert on mailroom operations, ensuring compliance with legal and procedural standards related to incoming and outgoing correspondence.

In addition to mailroom responsibilities, this position provides cross-functional support to other key operational areas, including canteen services, property management, linen distribution, and warehouse operations, as business needs require. The ideal candidate will demonstrate a strong commitment to operational integrity, confidentiality, and facility security while supporting MSOP’s mission of promoting public safety through effective treatment and risk management.

Primary Responsibilities Include

Operating the mailroom to ensure a smooth flow of mail for clients and staff. Training, providing work direction, and technical assistance to other MSOP and Special Services employees Being a productive team player in the areas of client property, mailroom, mail distribution, canteen, linen, supply warehouse, and guest service of the MSOP Special Services department of Moose Lake.

Minimum Qualifications

High School diploma or GED

Communication skills sufficient to explain policies in a clear, concise and professional manner. Customer service skills sufficient to communicate with clients, coworkers and vendors when handling difficult or complex problems and resolving complaints. English language skills to understand and carry out oral and written directions which involve policy and procedural interpretations, and the knowledge of proper business English, spelling and grammar skills. Data entry performance skills sufficient to create database records, update entries or create and update spreadsheets. Leadwork skills sufficient to train individuals, demonstrate job duties, evaluate performance and establish priorities.

Spreadsheet skills sufficient to develop and modify spreadsheets

Typing/Keyboarding skills sufficient to effectively and accurately complete a variety of reports, letters and data. Word processing skills sufficient to develop and modify a variety of correspondence, records and reports including tasks such as performing mail merges, developing forms and creating charts. Physical demands including lifting 45lbs and full physical range of motion to stock shelves, lift and carry property, file orders or deliver packages by lifting, twisting, stooping, crouching, kneeling, bending, pushing and pulling.

Preferred Qualifications

Experience working with clientele in a correctional or secured environment

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS – Direct Care & Treatment will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

EDUCATION VERIFICATION - Applicants will be required to provide a copy of their high school diploma at time of interview OR copies of their college transcript or college degree/diploma at time of interview. Copies of the college degree/diploma are acceptable ONLY if it clearly identifies the field in which it was earned.

Direct Care & Treatment (DCT) healthcare facilities require employees to provide documentation that they are free from tuberculosis (TB) through a blood test prior to employment. DCT does not accept TB skin testing.

How To Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Sara Kulas at sara.l.kulas@state.mn.us

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Samantha DeVries at samantha.devries@state.mn.us.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact Direct Care & Treatment’s Office of Equal Opportunity at Accommodations.DCT@state.mn.us or call 651-539-7243.

CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if they: 1) meet service requirements and have a verified service-connected disability rating of at least 30%; 2) provide qualifying documentation verifying the disability; and 3) meet all Minimum Qualifications identified in this posting. To be considered under this legislation you must submit all documentation before the closing date to: samantha.devries@state.mn.us

About Direct Care And Treatment

DCT operates a highly specialized behavioral health care system that serves people with mental illness, substance abuse disorders, and developmental and intellectual disabilities. This includes psychiatric hospitals and other inpatient mental health treatment facilities; inpatient substance abuse treatment facilities; dental clinics, group homes, vocational sites, and sex offender treatment facilities.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

A sense of purpose in their work

Connection with their coworkers and communities Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your Benefits May Include

Paid vacation and sick leave

12 paid holidays each year Annual pay increases Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support To Help You Reach Your Career Goals

Training, classes, and professional development

Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) For Work/life Support

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.